Informed Decisions
Older adults undergo nearly 40% of surgeries
but lack data for informed decision making
Our Vision
To be instrumental in the transformation of healthcare
to a patient- and family-centered system of care
We believe patient engagement is central to the
transformation of healthcare.
We want to be a centralized resource where the community can find real-time news and relevant
content, share best practices and engage in thoughtful discussion.
Questions older Americans should ask their surgeon
Read more.Long COVID and ME/CFS – Engaged Patient Communities With Shared Interests
Read more.Singing Three-Part Harmony
Read more.A practical guide to engaging the public in programs and policy development
Read more.Older adults undergo nearly 40% of surgeries but lack data for informed decision making
Read more.Filling a gap in oral health care with information about patient experience
Read more.Questions older Americans should ask their surgeon
Read more.Long COVID and ME/CFS – Engaged Patient Communities With Shared Interests
Read more.Singing Three-Part Harmony
Read more.A practical guide to engaging the public in programs and policy development
Read more.Older adults undergo nearly 40% of surgeries but lack data for informed decision making
Read more.Filling a gap in oral health care with information about patient experience
Read more.U.S. Covid Public Health Emergency continues to support telemedicine
Read more.Addressing the health effects of economic security and other social factors
Read more.A reporter reacts to sleep apnea diagnosis: Readers respond
Read more.Helping patients vote for health
Read more.Reporter reacts to sleep apnea diagnosis with questions, research and a better solution
Read more.After cataract surgery, this engaged patient knows we can do better
Read more.Liz Salmi Continues to Report from the Frontier
Read more.Further News About Wheelchair Pioneers and the Challenges They Face
Read more.Danny van Leeuwen Talks With Sneha Dave on the Health Hats Podcast
Read more.At 988 Call Centers, Crisis Counselors Offer Empathy and Juggle Limited Resources
Read more.NASEM Workshop Focuses on Improving Diagnosis for Older Adults
Read more.Tailoring Technical Support for Telemedicine Patients
Read more.Milford Regional Medical Center Takes a Holistic Approach to Caring for Patients and Staff
Read more.‘We Need to Be at the Table’: Native-Led Medical Research Aims to Rebuild Trust
Read more.Children’s Health System Offers Health Literacy Curriculum for High School Students
Read more.Good Design Promotes Engagement for All
Read more.How to Navigate Choices In Post-Acute Care – Free Resources From the Massachusetts Health & Hospital Association
Read more.Long COVID and ME/CFS – Engaged Patient Communities With Shared Interests
Read more.U.S. Surgeon General Asks Everyone to Help Support Healthcare Workers
Read more.CARe Forum models how to talk about medical harm with patients and providers
Read more.On a Slippery Slope to Co-generating Clinical Notes
Read more.Right-to-Repair Laws Aim to Put Wheelchair Users in Charge
Read more.Novel Measure of Socioeconomic Status Yields Surprising Results in Telemedicine Study
Read more.The Edge of the Known World, Revisited
Read more.Expert in User Experience and Information Design Sees Trends in Digital Health
Read more.Canadian Study Focuses on What Patients and Family Caregivers Need and Want
Read more.“But I have to have a number.”
Read more.PFACs Adjust to Pandemic Disruption and Find Some Silver Linings
Read more.Physician Engages Patients with OpenNotes, Social Media and Style
Read more.Integrating Patient-Generated Health Data into EHRs – New Guidance from AHRQ
Read more.Danny van Leeuwen Prepares for Another Journey
Read more.Engaging Assisted Living Residents and Families in Planning and Decision-Making
Read more.Engaging Through Design
Read more.Proposed Nursing Home Reform Doesn’t View Family as Essential Caregivers
Read more.“TakeCHARGE” A Virtual Symposium for All on Healthcare Communication
Read more.Dr. Tejal Gandhi on Rethinking Visitation Policies From a Safety Perspective
Read more.An Update: Thanksgiving in Canada
Read more.Engaging with Older Patients for Optimal Diagnosis
Read more.Hispanic Community Cares for Each Other with Covid Precautions
Read more.Understanding the needs of patients with intellectual or developmental disability
Read more.Best Wishes to Liz Salmi—An Update
Read more.Massachusetts Looks to Doula Support Services to Improve Maternal Care and Birth Outcomes
Read more.Using High Reliability to Ensure Safe and Fair Visitation Policies
Read more.Seeking a New Paradigm for Advance Care Planning
Read more.Let’s Talk About What Constitutes an “Emergency”
Read more.Buying Hearing Aids—Frustrating, Expensive, Eventually Worthwhile
Read more.In New Podcast Series, Dr. Paul Batalden Explores What It Means to Coproduce Health
Read more.New Framework for Patient-Reported Misdiagnosis Taps the Experts
Read more.Singing Three-Part Harmony
Read more.We’re pushing healthcare workers to the limit. What can patients do to help?
Read more.What do patients think about artificial intelligence?
Read more.Why Won’t They Wash?
Read more.Health Literacy: Making the Case to Organizations
Read more.Advance Care Planning and Other Medical Tall Tales
Read more.Thanksgiving in Canada
Read more.Best Wishes to Liz Salmi
Read more.Contextualizing Patient Care in the Real World
Read more.Engaging Patients as Peer Reviewers for Research Publications
Read more.Using Legal Aid to Improve Health
Read more.Patient Safety Activists Unite to Implement Global Action Plan in the United States
Read more.New Toolkit Helps Patients and Providers Work Together to Improve Diagnosis
Read more.Jim Conway, Champion of Patients and Families
Read more.Becoming an Engaged Patient—Lessons From a Student With HIV
Read more.The Edge of the Known World
Read more.Restoring a Sense of Belonging: The Unsung Importance of Casual Relationships
Read more.Hopeful News from Bill Gardner
Read more.Families Benefit from Boston Medical Center’s StreetCred
Read more.In California, Pediatricians Support Parents’ Behavioral Health, Too
Read more.Holding Telehealth to High Standards for Quality, Safety and Equity
Read more.If You Suspect the Patient Is in Danger, Tailor Your Approach for Telehealth
Read more.Sneha Dave, Leading a New Generation of Engaged Patients
Read more.Patient-Centered Research to Improve Diagnosis of Heart Disease in Women
Read more.Facilities Assess Visitation Policies as COVID-19 Restrictions Ease
Read more.An Engaged Patient Helps Others as He Confronts Bad News
Read more.Engaging Patients and Families in Patient Safety. An Interview With Marty Hatlie.
Read more.Telemedicine Is a Tool. Let’s Use it Wisely.
Read more.New Issue of PXJ Offers Research and Reflections on COVID “No Visit” Policies
Read more.Understanding Trends in Care Disrupted by the Pandemic
Read more.Engaged Patients Playing Catch-Up with Delayed Care
Read more.Pandemic prolongs ED boarding for young behavioral health patients
Read more.My Journey Toward Best Health
Read more.New Study on Long COVID Is Based on Patient Reporting
Read more.Medical Trauma Leads to Advice Relevant for All
Read more.New Study Examines the Effect of Face Masks on Communication
Read more.‘What matters to you?’ — A Question of Engagement
Read more.‘Another Engaged Way of Being’
Read more.‘Cruel’ Digital Race For Vaccines Leaves Many Seniors Behind
Read more.Sherman Award Postponed for 2021
Read more.Engaged and Persistent, Cancer Patient Tracks Down an Error
Read more.TakeCHARGE of Your Health Care With These Five Steps
Read more.Going Door to Door in Little Havana to Build Trust in Testing, Vaccination
Read more.To Counter Misinformation, Begin With Humility and Build Trust
Read more.Trust in Healthcare During the Pandemic
Read more.Learning From the Pandemic: Support for All
Read more.Ready for the New Year?
Read more.Leveraging a Bilingual Clinical Workforce for COVID-19 Care
Read more.COVID-19 Patient Credits Palliative Care for Her Successful Recovery
Read more.We Found the Missing Link – Patient Advocates
Read more.Being a Cancer Patient During the COVID-19 Pandemic
Read more.When False Information Goes Viral, COVID-19 Patient Groups Fight Back
Read more.Engaging Visitors as Care Partners
Read more.Accessing Open Notes to Improve Patient Safety and Reduce Disparities
Read more.On November 2, Patients Gain New Access to Personal Health Information
Read more.AHRQ Funding Available for Research on Organizational Health Literacy
Read more.Sneha Dave, Leading a New Generation of Engaged Patients
Read more.Developing Health Literacy Skills in Children and Youth
Read more.Medical Students Help Families Navigate the ICU Experience
Read more.Accessing Clinical Notes to Improve Patient Safety and Reduce Disparities
Read more.Progress Report From Bill Gardner, Engaged in Radiation Treatment
Read more.Patient Advocates Need to Keep an Open Mind
Read more.Helping the Helpers in Crisis
Read more.We Put Off Planning, Until a Medical Crisis Took Us by Surprise
Read more.Improving Health Literacy for Young Adults (Older Ones, Too)
Read more.Waiting for the Other Shoe to Drop
Read more.New Guidance for Promoting Behavior Change to Fight COVID-19
Read more.Advocating for Those Hit Hardest by the Pandemic: Nursing Home Residents
Read more.A Cancer Patient’s Perspective on the Pandemic; Updates From Dr. Bill Gardner
Read more.Socially Distanced Visits – An Imperfect Solution for Long-Term Care
Read more.Dread Risk — A New Challenge for Patient Engagement
Read more.Compassion Means Better Care
Read more.Leveraging a Bilingual Clinical Workforce for COVID-19 Care
Read more.Can You Get Me a Screwdriver?
Read more.ACR Solicits Input to Improve Incidental Findings Follow-Up
Read more.Medical Student Advances Multilingual Health Literacy for COVID-19
Read more.Disengaging and Reengaging in Healthcare
Read more.Redeployed Clinicians Enable Conversations With COVID Families
Read more.Virtual Town Hall – What Dialysis and Transplant Patients Need to Know
Read more.Call for Articles: Human Experience in the Face of COVID-19
Read more.Communicating COVID-19 Changes to Family Presence Policies
Read more.COVID-19 Broke the Logjam; Telemedicine Is Here to Stay
Read more.Dispatch From a Country Doctor: Seeing Patients Differently in the Time of Coronavirus
Read more.‘Take Charge’ Campaign Begins With Advance Directives
Read more.Sherman Award Postponed as Healthcare Workforce Responds to Pandemic
Read more.Engaging with Coronavirus Precautions
Read more.‘Coproduction’ — A New Way to Look at Healthcare
Read more.‘Another Engaged Way of Being’
Read more.To Control Cost and Improve Outcomes, Engage Patients with ‘Leveraged Primary Care’
Read more.Engage Young Adults in Health Literacy; Teach Them to Take Flu Seriously
Read more.Always Ask, “What Else Could This Be?”
Read more.Portals from the Patient’s Point of View
Read more.Compassion Means Better Care
Read more.I access my personal health information online. Do you?
Read more.Know the Signs and Symptoms of Sepsis
Read more.Engaged Across the Continuum
Read more.“What Brings You Here?” A Nuclear Accident Enters the Exam Room
Read more.Nominations Open Jan. 21 for the 2020 Sherman Award
Read more.Family Caregivers Are Crucial Partners
Read more.Congratulations to Danny van Leeuwen, Podcaster and More
Read more.A How-To Guide for Engaging Patients in EHR Implementation
Read more.Sepsis Can Strike Anyone
Read more.Research Challenges Assumptions About End-of-Life Care Preferences
Read more.Sepsis Is Life Changing
Read more.Patients and Caregivers as ‘User Entrepreneurs’
Read more.Patient Engagement, Consumerism and Health Plan Design
Read more.With the Right Support, Patients Can Benefit from Home Dialysis
Read more.Patient-Generated Health Data: Taking the Lottery Out of Love
Read more.National Library of Medicine Offers Medical Vocabulary Tutorial
Read more.YouTube Star Becomes an Engaged Patient
Read more.World Sepsis Day 2019: Raising Awareness for Patients and Families
Read more.Adaptive Sports Program Engages Patients Following Rehabilitation
Read more.Children’s Health System Offers Health Literacy Curriculum for High School Students
Read more.Local Clinic Engages to Solve Immediate Problems With Current Resources
Read more.Engaging with Evidence-Based Medicine in the ‘Lifeworld’
Read more.Surviving Maternal Sepsis Leads to Patient Advocacy
Read more.Hostage Bargaining Syndrome Happens in Healthcare, Too
Read more.Mini-Biographies Help Clinicians Connect With Patients
Read more.The Benefits of Starting Rehab Early
Read more.Challenge: Innovate to Improve the Systems that Affect Our Lives
Read more.Firsthand Experience Inspires Friends to Help Others with Heart Failure
Read more.Perioperative Planning Makes All the Difference for High-Risk Pediatric Surgery
Read more.Phase-Based Care in Community Mental Health
Read more.‘Another Engaged Way of Being’
Read more.Compassion and Unflinching Fact-Finding Go Hand in Hand
Read more.Advance Directives and Other Medical Tall Tales
Read more.A Tremble and a Lump: Why Race Matters in End-of-Life Conversations
Read more.KLAS Summit Identifies Seven Principles for Patient Engagement
Read more.End-of-Life Care Planning Is Patient Engagement, Too
Read more.“What Brings You Here?” A Nuclear Accident Enters the Exam Room
Read more.Patient Engagement, Consumerism and Health Plan Design
Read more.The Impact of Numeracy on Patient Engagement
Read more.Patients are Central to the Diagnostic Team
Read more.Patients, Consumers, Customers and Partners: What’s in a Name?
Read more.Engage in Patient Safety Awareness Week 2019
Read more.Engaging with Evidence-Based Medicine in the ‘Lifeworld’
Read more.MedStar Health in Focus: A Digital Platform for Patient Education
Read more.Engaging Patients in Health Research in Ontario
Read more.Engaging Seniors to Help Them Age in Place
Read more.Patient Advocates Get Burned Out, Too
Read more.Engaging Patients in Canada
Read more.Showcasing Excellence in Patient Engagement
Read more.Highlights From the Literature of 2018
Read more.Nominations Open Jan. 24 for the 2019 Sherman Award
Read more.KLAS Summit Identifies Seven Principles for Patient Engagement
Read more.Pediatrics as a Model for Patient Engagement
Read more.Getting Granular About Speaking Up
Read more.What Transparency Can Mean for Patient Safety
Read more.Narratives Describe Missed Opportunities to Avoid Diagnostic Error
Read more.Engaged in My Health Journey – An Experiment of One
Read more.Sometimes Engagement Means Simply Not Giving Up
Read more.Complex Expectations of Patients Toward Their Physicians
Read more.Empowering Family Members to Prevent Falls
Read more.Engaging Patients in Radiology
Read more.Being the Customer and the Car
Read more.Cost of Care: Engaging in Difficult Conversations
Read more.Making the Business Case for Health Literacy
Read more.For Some Patients, Writing is Engagement
Read more.Collaborating with Patients and Families to Raise Awareness of Sepsis
Read more.Race and Ethnicity, and Engagement That’s Right
Read more.Further Adventures on the Learning Curve
Read more.Health Central Hospital’s PFAC: The Voice at the Heart of Things
Read more.Decision-making on the Learning Curve
Read more.Pediatrics as a Model for Patient Engagement
Read more.Cleveland Clinic’s ‘Our Voice Healthcare Partners Council’
Read more.Engaging Residents With Personalized Music
Read more.Calling on Citizens Around the World to Improve Quality
Read more.The Impact of Numeracy on Patient Engagement
Read more.MedStar Health InFocus: A Digital Platform for Patient Education
Read more.Addressing Social Drivers of Children’s Health
Read more.Collaborating With Patients and Families to Raise Awareness of Sepsis
Read more.Training Family Members for Fewer Falls and Better Outcomes
Read more.Winners to be Announced Shortly
Read more.‘Immigrants’ Bring Patient Engagement Energy
Read more.Patient and Family Advisors Perform Rounds at BIDMC
Read more.Patients Engaging as Partners in Research
Read more.Engaging With a Complex Healthcare System
Read more.Engagement as a Strategy—Not a Buzzword—for Business Success
Read more.Radiologic Technologists Look to ‘ACE’ Patient Engagement
Read more.Transgender Patients and True Patient-Centered Care
Read more.Engaged in My Health Journey – An Experiment of One
Read more.Cost of Care: Engaging in Difficult Conversations
Read more.Two Simple Strategies for Engaging Patients With Writing
Read more.Finding Solutions in the Grassroots When Culture and Leadership Fail
Read more.Annual Event to Focus on Patient Engagement
Read more.Countdown to Sherman Award Nominations: Two More Weeks
Read more.Helping Patients and Doctors Understand the Value of OpenNotes
Read more.Engagement Begins With Empowerment
Read more.How to Engage Patients With Written Materials
Read more.Engaging Patients in Health Professional Education
Read more.Patients’ Lack of Political Power Torpedoes Power Sharing
Read more.Patient-Provider Communication in a Diverse Culture
Read more.Patient and Family Advisory Councils Advocate for OpenNotes
Read more.Empowering Patients: Help Them Ask the Hard Questions
Read more.Engaging Patients in Pain Management
Read more.Prepare to Nominate the Best in Patient and Family Engagement
Read more.Engaging Patients and Families: Vital, Rewarding and Challenging
Read more.Support Patients and Care Teams, Keep Technology in Its Place
Read more.Engage Patients as Consumers, the Airbnb Way
Read more.Understanding the Power of Health Literacy
Read more.HHS Endorses Patient Engagement in Draft Strategic Plan
Read more.Engaging in Uncertainty
Read more.Gaining Insight From the Public
Read more.Engaged in My Health Journey—An Experiment of One
Read more.Patients and Caregivers Engage Without Calling It ‘Patient Engagement’
Read more.Health Literacy: Making the Case to Organizations
Read more.Physical Therapy: Platform for Patient Engagement
Read more.Encore Presentation: Engaged Patients Are the New Paradigm
Read more.The Challenge of Accidental Engagement
Read more.Patient Engagement Begins at Home
Read more.OpenNotes: A Growing Trend in Transparency
Read more.OpenNotes: Creating a Solid Foundation for Engagement
Read more.From Patient-Centered to Collaborative Health
Read more.Improving Patient Engagement Through Clear Health Communication
Read more.Brigham Health: Safety Matters
Read more.Students Support Community Health on Their Way to Health Professions
Read more.Lessons Learned From Patient Stories
Read more.Engaged Patient Helps Himself by Helping Caregivers
Read more.Sherman Award Recognizes Innovation in Patient Engagement
Read more.New Enrollment Process Improves Results of Social Needs Program
Read more.Simulation Training for Patient- and Family-Centered Care
Read more.Patient-Reported Outcomes: Data Makes a Difference
Read more.An Engaged Patient Takes Control of His CKD Journey
Read more.Congratulations 2017 Sherman Award for Excellence in Patient Engagement Winners!
Read more.It’s Time to Truly Share the Chemo Decision with Cancer Patients
Read more.Patient Experience Is Not a Silo
Read more.Patient and Family Reporting: New Knowledge, New Advances
Read more.The Power of ‘&’ in Patient Experience & Engagement
Read more.The Good Fight: From Patient to Mentor to Registered Nurse
Read more.The engaged patient is an anomaly. Let’s fix the paradigm.
Read more.Medical Librarians: Helping Patients Engage With Information
Read more.Relationship-Centered Communication at Cleveland Clinic
Read more.My Journey With Kidney Failure—From Engaged Patient to Patient Mentor
Read more.An Engaged Patient Who Knew Something Was Wrong
Read more.Helping Patients Feel Knowledgeable
Read more.What We’ve Learned: Recognizing the Best in Patient and Family Engagement Programs
Read more.Difficult Conversations Are Everyday Practice for Physicians
Read more.“Personal Purpose” Engagement App Tests Work-Life Boundaries
Read more.Patients’ Communication Skills Matter, Too
Read more.Encore Presentation: Patient Identification Is Step One in Building a Culture of Safety
Read more.Patient Satisfaction Is Linked to Knowledge
Read more.Encore Presentation: Improving Care Transitions, Reducing Readmissions
Read more.Community Health Workers – Empowering the Most Vulnerable Patients
Read more.Ohio Medical School Boosts Health Engagement through Youth Partnerships
Read more.Encore Presentation: The Case of the Missing Consent Form
Read more.Empowering Patients: Build Confidence in Them to Ask the Hard Questions
Read more.Race and Ethnicity, and Engagement That’s Right
Read more.Where Health Truly Happens: Addressing Non-Medical Barriers Can Improve Health Outcomes, Engagement
Read more.Family Caregivers: Impacting (and Impacted by) the Patient Experience
Read more.Participatory Healthcare: Lessons from Listening to Patient Stories
Read more.Patient Engagement: Not Just a Good Idea, It’s the Law
Read more.Addressing Health Literacy Can Advance Patient Engagement
Read more.Feeling Calm, Cool and Collected: A Vital Foundation for Effective Patient Engagement
Read more.Patient and Family Engagement: An Unwavering Commitment to Partnership
Read more.Alzheimer’s Care Offers Unique Challenges and Opportunities
Read more.Informed Consent Compliance with Regulatory Requirements: A Formidable Challenge
Read more.Improving the Patient Experience: Best Practices for Becoming Dementia Friendly
Read more.What We Learned about Patient Experience at Consumer Reports
Read more.Moving the Needle in Healthcare: A Disruptive Innovation to Reduce Unnecessary Hospitalizations and ER Visits
Read more.Back to Basics: Could Improved Patient-Provider Communications be the Remedy Healthcare Needs?
Read more.Patient Engagement is Critical for a Strong Culture of Patient Safety
Read more.Applying the Race and Ethnicity Lens Offers a New View of Patient Engagement
Read more.Building Relationships with Patients: A Cornerstone of Patient Engagement
Read more.Healthy Lessons: Using Pokémon Go and Gamification to Boost Patient Engagement
Read more.Real-Time, Intentional Patient and Family Check-Ins: A Catalyst for Cultural Change
Read more.Working from the Same Script – How Silos in Healthcare Hinder Care
Read more.COPD process redesign improves patient experience and boosts patient engagement
Read more.Rethinking How to Deeply Engage Patients and Improve their Experience of Care
Read more.Transparency: A Powerful Approach to Fostering Trust Among Patients
Read more.Transforming Healthcare: Iora Health’s Innovative Model Focuses on Building Deep Relationships with Patients
Read more.CHOP’s Winning Strategy includes Patient and Family Voices in Total Project Design
Read more.A Retrospective on Patient Engagement: Following the Journey to Excellence
Read more.Integrating Community Support Resources to Treat the Whole Patient
Read more.Three Imperatives to Transforming Care with Mobile Health
Read more.Building and Sustaining True Culture Change
Read more.Advancing Consumer Engagement through Coalition Building
Read more.Post Discharge: Reaching Beyond the Hospital’s Walls to Create an Exceptional Care Experience
Read more.Reframing Patient Care through eHealth: A Powerful Toolkit for Patient-Specific Engagement
Read more.Creating a New Standard for Communication: The G.R.E.A.T.™ Service Standard
Read more.The Evolution of Patient Expectations: Two Lessons from the Past
Read more.It’s Time to Set a ‘Standard of Care’ for Patient Engagement
Read more.My Surgical Shared Decision: Trust the Doctor
Read more.Sparking Empathy with Patient Storytelling: An Innovative Medical Training Program
Read more.Patients’ Shared Decision Making Styles: Accommodating Various Approaches
Read more.Five Myths About Shared Decision Making
Read more.Involving Patients and Families in Care Design
Read more.Viewing Patient Engagement through the Patient’s Eyes: A Must for Real Healthcare Innovation
Read more.Patient Engagement: Please Listen! Please Be Clear!
Read more.A Wish List for My Healthcare Practitioners
Read more.Achieving Patient Engagement: No Easy Task
Read more.Healthcare’s “Moral Era” Focused on Patient-Family Perspective
Read more.The Gateway to Patient-Centered Care
Read more.View from the Other Side of the Stethoscope: The Doctor as Patient
Read more.A Holiday Songbook of Patient-Centered Carols
Read more.The Results are In: Patient Experience Matters
Read more.Patient-Centered Care: A Win for the Business, A Win for Patients
Read more.Patients Demand a Connected Healthcare Experience
Read more.Creating a Buzz about Open, Honest Communications in Health Care
Read more.Becoming Dementia Friendly: a Strategic Imperative for Health Care
Read more.Building Understanding through Informed Consent and Repeat-Back
Read more.Improving Health Literacy: One Key to Improving Health Care Safety
Read more.Healthcare Coaches: The Health System’s Missing Link
Read more.Connect Patient Engagement and Cultural Competence to Drive Health Management
Read more.The “How” of Patient Engagement Technology Meets the “Who” and “Why”
Read more.‘Most Wired’ Hospital Uses Novel Technology to Enhance Both Care and Efficiency
Read more.How mHealth is Enabling Co-creation of Care
Read more.Where Social Media and Patient Engagement Really Intersect
Read more.Engaging Patients: 7 Lessons We’ve Learned
Read more.Innovative Simulation Program Advancing Client and Family-centered Care
Read more.A Journey to Greater Patient and Family Engagement, One Hospital at a Time
Read more.Patient Engagement: the Linchpin in PCMH Transformation
Read more.What is More Patient-Centered than Asking Patients, “What Matters to You?”
Read more.Meritage ACO: Improving Care Transitions, Reducing Readmissions
Read more.Treating Patients as Partners: A Journey to Better Outcomes
Read more.Relationship-centered Communication: A Path to Better Care, Meaningful Experiences
Read more.Setting the Standard for Engaging and Activating Patients
Read more.Family Mentor Program: Empowerment through Partnership
Read more.Creating an Environment that Welcomes Patients and Loved Ones as Partners in Care
Read more.The Path to Remarkable Care Experiences: Involving Patients and Families Directly in Improvements
Read more.‘Sunday Shoes’ Put Brake on Heart Failure Readmissions
Read more.HAP – Giving Voice to Patients
Read more.Patient and Family Advisory Councils: Making Inroads in Hospitals
Read more.Patient Identification: Step One in Building a Culture of Safety
Read more.Patient Engagement Begins Here: Know Thy Patient
Read more.Changing the Culture of Aging Care – We Have Far to Go
Read more.Almost Real: Patient-Centered Care Meets Norman Rockwell
Read more.Patient- and Family-Centered Care Initiatives from Around the World
Read more.How a Boon to Medical Research will Boost Patient Engagement
Read more.Reflections on Shared Decision-Making: ‘Why would anyone agree to that procedure?’
Read more.It’s About Partnership
Read more.Using Gaming to Engage and Drive Behavior Changes in Patients
Read more.Race and Ethnicity, and Engagement That’s Right
Read more.Falling Off the Cliff – The Need for Real-Time Communications in Care Transitions
Read more.The Power of Person-Centeredness in Long-Term Care
Read more.Exceeding Expectations: Moving from Task-based to Relationship-based Care
Read more.Questioning Protocol, a Family’s Perspective
Read more.Patient Engagement: a Patient or a Physician Challenge?
Read more.Part II – Frequent ED Users: Transitioning from Volume to Value
Read more.See Patients as Individuals First
Read more.Listen and Engage Our Elder Patients: It Matters
Read more.In Search of ‘Meaningful Use’ of all the Health Data
Read more.Engaging Patients in Safety: Naughty or Nice?
Read more.Frequent ED Users: An Ever Growing Challenge
Read more.Collaborative Care: Hope for Patients with Complex, Undiagnosed Conditions
Read more.Creating an Exceptional Care Delivery Experience for Mother, Baby and Family
Read more.Personal Support Networks: Reshaping Care Communication
Read more.Communication: a Powerful Remedy to Cure Ailing Quality and Experiences in Healthcare
Read more.Health Literacy Month: A Great Time for Learning and Improving
Read more.The Telluride Experience: Rich Insights with Patients as Faculty
Read more.Engaging Patients to Make Better Decisions about Antibiotic Use
Read more.We Can Do Better for Metastatic Breast Cancer Patients, Just Ask
Read more.Changing Behavior in Healthcare goes Both Ways
Read more.Stepping up to the Extraordinary Challenges of Alzheimer’s Care
Read more.Medical Schools Putting Focus on the Patient Experience
Read more.Shaping the Next Generation of Healthcare Providers
Read more.Communicating With, Not Simply About the Patient
Read more.Reimagining Primary Care: A Radical Path to Better Patient Outcomes
Read more.Connect Patient Engagement and Cultural Competence to Drive Health Management
Read more.HERE TO HOME: Effectively Engaging Heart Failure Patients in Their Care
Read more.Empowering Patients and Families to Participate in Care
Read more.Catalysts for Patient Engagement
Read more.The Walking Gallery and Social Media
Read more.First, Seek to Understand
Read more.Closing Communication Gaps, Engaging Patients in Meaningful Ways
Read more.“Guardian Angels,” Positively Impacting the Transplant Care Experience
Read more.Patient Communication 101: Find the Words to Fit the Moment and the Patient
Read more.OpenNotes: the Empathy Catalyst that’s Spurring a Revolution in Care
Read more.Inviting Your Patients to Read Their Visit Notes
Read more.Saluting Those Who Serve
Read more.Award Winning Efforts in Patient Engagement Drive Better, Safer Care
Read more.Patient Engagement Begins with Better Listening
Read more.Don’t Forget the ‘Patient’ in Patient Engagement
Read more.From Compliance to Engagement: Reimagining the Patient Relationship
Read more.Call to Action: Partner with Patients and Families for the Safest Care
Read more.Engaging Frequent ED Visitors Seeking Prescription Narcotics
Read more.The Bedside Shift Report: Engaging Patients and Families as Partners
Read more.Designing a Consistent Model of Care: Open, Honest, Compassionate
Read more.Clinicians as Pathfinders….Lessons from the Past
Read more.Patient-Centered Care: Giving Voice to Patients and Families
Read more.Engaging Patients as Partners in Reducing Diagnostic Error
Read more.Paradigm, not Pill: The New Role of Patient-Centered Care
Read more.Family Engagement: Combatting Low Literacy, Driving Better Patient Outcomes
Read more.Patient Engagement Must Begin with Plain Language
Read more.Charles Morris, Enhancing Life for Residents in Long Term Care from Day One
Read more.When it Comes to Engaging Patients, Health Care Providers are Lost in Space
Read more.Patient Engagement and Patient Safety: Are They Just Words?
Read more.How Technology is Helping Nurses Build Patient Engagement
Read more.Forging a Partnership to Drive Better Patient Outcomes
Read more.Beyond Informed Consent … the Move to Informed Choice
Read more.Bariatric Surgery and Weight Management Programs achieve “Trifecta” with PFCC
Read more.Let’s Talk Patient-Centered Care, Let’s Talk about Communication and Collaboration
Read more.Survey says: Remind me, please!
Read more.Redesigning the Surgical Care Experience: Patients and Families Lead the Way at UPMC
Read more.Why We Need a Community Effort for Patient Experience Improvement
Read more.Patient Engagement: What is It and Why Should I Care
Read more.The Heart of Patient Engagement May Be in Cleveland
Read more.The Most Difficult Challenge: Engaging Patients and Families Following Medical Harm
Read more.Yes, The PFCC Methodology and Practice Works in the Outpatient Setting, Too!
Read more.When Money Gets in the Way of Better Care
Read more.In Connecticut, Better Health is Everyone’s Responsibility
Read more.When Patient Vulnerability Stands in the Way of Communication
Read more.Chronic Disease Management: Rallying Support for the Journey
Read more.When Caring for Patients, Being There Doesn’t Mean Just Being There
Read more.The Case of the Missing Consent Form
Read more.Social Media: The Rx for Patient Loneliness
Read more.When We Know Better, We Do Better: The e-Patient Awakening
Read more.Patients: BYOD
Read more.Achieving Better Health through Gamification
Read more.Engaging Patients Isn’t as Hard as You Think
Read more.A Tale of Two Organizations
Read more.Effective Complaint Management Forges Hospital Loyalty
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