What is More Patient-Centered than Asking Patients, “What Matters to You?”

WhatMatterstoYou

As healthcare providers recognize the essential need to engage patients and to understand what is important to them in their health and healthcare delivery, there is need for a paradigm shift in the focus of “what’s the matter?” to “what matters to you?,”  a concept put forward by Maureen Bisognano, President of the Institute for…

Treating Patients as Partners: A Journey to Better Outcomes

What's Your Focus?  Diagnosis or Patient?

When you look at this piece of paper, what do you see? Most people would say a black dot. But as someone who has experienced a 14-year healthcare journey,I encourage you to take a closer look. Now what do you see? As healthcare transforms toward more patient-focused, it’s my hope that you will see the…