• Lynn Oertel and Erin Cox Massachusetts General Hospital  Read about the system-wide approach these patient safety-focused nurses created to better engage and prepare patients for safe discharge home on anticoagulation medications.
  • GHS –Patewood Memorial Hospital Greenville Health System  See how GHS-Patewood Memorial’s efforts to partner with patients and families in the Ortho/Spine unit  have driven patient care and satisfaction to new heights.
  • Marsha Allen Alegent Creighton Health  Read how Marsha Allen helped Alegent-Creighten Health improve communication and collaboration resulting in a better patient experience and better care.
  • David Mayer, MD MedStar Health  Learn how David Mayer, MD, has been engaging patients and families as faculty to broaden patient safety education and create a better iteration of healthcare.


Closing Communication Gaps, Engaging Patients in Meaningful Ways

I have been working with healthcare providers for over 20 years and, fortunately, I haven’t had to view care from the patient’s perspective very often.  We all talk about the importance of engaging patients, improving communication and patient safety but all of those terms become increasing more important, and more personal, when it is you…