‘Sunday Shoes’ Put Brake on Heart Failure Readmissions

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Editor’s Note:  This John Q. Sherman Award finalist reminds us that sometimes the simplest ideas can make a huge impact on patient outcomes. It’s all about understanding patients, and developing solutions that engage patients on their terms.   Preston Memorial Hospital is a Critical Access Hospital is located in Preston County, West Virginia.  The hospital…

HAP – Giving Voice to Patients

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Committed to transforming care from hospital-centric to patient-centric, The Hospital & Healthsystem Association of Pennsylvania (HAP) is providing our members with a carefully crafted plan along with the training and tools to give voice to patients statewide. Patients are our inspiration and guiding lights as presented in this video blog, featuring Kirsten’s story. Unable to…

Patient and Family Advisory Councils: Making Inroads in Hospitals

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Two years ago, the percentage of Patient and Family Advisory Councils (PFACs) in hospitals was estimated at 40 percent by the Agency for Healthcare Research and Quality and confirmed by the Partnership For Patients. According to the Beryl Institute, that figure has risen to 55 percent as the case for PFACs gains momentum giving patients…