Engaging Patients: 7 Lessons We’ve Learned

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Since joining the EngagingPatients.org team in December 2014, I have been routinely astonished and impressed by the remarkable work being done throughout the country to improve the way patients are engaged in their own healthcare. Your passion and commitment to improving patient outcomes is pervasive and the enthusiasm convey through each project is contagious.  …

Innovative Simulation Program Advancing Client and Family-centered Care

Photo courtesy of Holland Bloorview Kids Rehabilitation Hospital

In this live simulation, a learner (right) meets the parents (portrayed by simulated “patients”) of a child who has cerebral palsy. With the support of a simulation facilitator (centre), the learner practices skills like including both parents in the discussion and responding to emotional issues like stress and anxiety.

Holland Bloorview Kids Rehabilitation Hospital, Canada’s largest children’s rehabilitation hospital focused on improving the lives of kids with disabilities, developed an innovative simulation training program specifically to help healthcare providers and students deliver client- and family-centered care. The simulation training is a part of a full-day orientation session on client- and family-centered care (CFCC). Learners…

A Journey to Greater Patient and Family Engagement, One Hospital at a Time

Patient and family engagement in New Hampshire did not accelerate because of a well-thought out strategic plan, but rather a somewhat casual conversation one morning over tea at a local sandwich shop in Nashua, NH. There, I met for the first time Anne Diefendorf and Greg Vasse from The Foundation for Healthy Communities (FHC) who…