Tag Archives: Patient Safety

Patient Engagement

TakeCHARGE of Your Health Care With These Five Steps

I stood next to “Laura’s” bed just before her surgery as the nurse asked her for her list of medications and allergies. Laura shot back at the nurse, “Don’t you have it? I already gave the same list to everyone!” The nurse explained that the question is a safety precaution, meant to ensure that everyone […]

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Ilene Corina is president and founder of the Pulse Center for Patient Safety Education and Advocacy. Corina has served on the board of organizations including The Joint Commission and the National Patient Safety Foundation and has won numerous awards for her work as an educator and advocate. Corina is the author of "Rants of a Patient Safety Advocate: Stories from the Bedside." Learn more about Corina and her work at www.icorina.com.

Ilene Corina, BCPA has 4 post(s) at EngagingPatients.org


Patient Advocates

We Found the Missing Link – Patient Advocates

When my world became focused on patient safety 30 years ago, it wasn’t only because of my personal experience. It became important because, by talking to others, I heard of many other stories where medical care went wrong or mistakes were made, and though the patients or their families saw it coming, they did not […]

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Ilene Corina is president and founder of the Pulse Center for Patient Safety Education and Advocacy. Corina has served on the board of organizations including The Joint Commission and the National Patient Safety Foundation and has won numerous awards for her work as an educator and advocate. Corina is the author of "Rants of a Patient Safety Advocate: Stories from the Bedside." Learn more about Corina and her work at www.icorina.com.

Ilene Corina, BCPA has 4 post(s) at EngagingPatients.org


2018 Sherman Award Winner

Training Family Members for Fewer Falls and Better Outcomes

Editor’s Note: The Memorial Rehabilitation Institute received a 2018 Sherman Award for Excellence in Patient Engagement for its fall prevention program. The Sherman Award is co-sponsored by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute and was awarded at the IHI/NPSF Patient Safety Congress held recently in Boston, Massachusetts. Memorial Rehabilitation Institute, located in Hollywood, Florida, […]

Patient-Centered Care

Transgender Patients and True Patient-Centered Care

I’ve had an opportunity recently (here and here) to write about patient safety in the context of care for transgender patients. Thinking about issues related to providing them with safe and effective care leads back to the basics of patient-centered care. Patient centeredness is hardly a new concept, but thinking about it through the eyes […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 134 post(s) at EngagingPatients.org

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Patient Safety

Finding Solutions in the Grassroots When Culture and Leadership Fail

A few years back, I injured my right leg and had to go urgently to an emergency room in a busy suburban hospital not far from my home. As both a physician and engaged patient, I observed numerous patient safety lapses during my care, none of which, fortunately, resulted in harm. Although I was distressed […]

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Daniel L. Cohen, MD, FRCPCH, FAAP Daniel Cohen is a consultant with Martin, Blanck & Associates in Alexandria, Virginia. Previously he was chief medical officer for Datix, Ltd, a patient safety software company headquartered in London, England. He also served as chief medical officer for the U.S. Department of Defense (DoD) TRICARE health plan, covering over 9.5 million beneficiaries worldwide, where he provided oversight for the DoD’s patient safety, clinical quality, and population health programs. Cohen was initially trained in pediatrics and hematology/oncology at the Boston Medical Center, Boston University, and the Boston Children’s Hospital, Dana Farber Cancer Institute, Harvard Medical School. He is a senior fellow of the Royal College of Paediatrics and Child Health and a fellow of the American Academy of Pediatrics.

Daniel L. Cohen, MD, FRCPCH, FAAP has 1 post(s) at EngagingPatients.org


Patient Safety

Gaining Insight From the Public

For those of us who specialize in patient safety, the field is very much about the science of improvement, measuring performance, testing initiatives, and keeping on top of the latest research. Patient engagement is critical to our efforts, because the voice of experience adds valuable insight and direction to health professionals and leaders seeking to […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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2017 Sherman Award Finalist

Brigham Health: Safety Matters

Editor’s Note: With remarkable transparency, Brigham Health uses the Safety Matters blog to report patient safety mistakes and near misses and share what they’ve learned. The blog also provides educational information for patients and a forum for input from the community. For this program, Brigham Health was named a finalist for the 2017 Sherman Award for Excellence in […]

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Catherine Ulbricht Catherine (Kate) Ulbricht received a bachelor of science degree from University of Connecticut, doctorate of pharmacy from Massachusetts College of Pharmacy and Allied Health Sciences, and master in business administration from Northeastern University. Kate has served as a senior attending clinical pharmacist at Massachusetts General Hospital and assistant professor at multiple universities since 1996. She founded an international research collaboration providing evidence-based decision support tools promoting patient safety. Her publications include hundreds of peer-reviewed scientific articles, book chapters and texts. Kate helps propel Brigham and Women's Hospital Joint Commission/National Patient Safety Goals, transparency, and related educational efforts forward.

Catherine Ulbricht, PharmD, MBA, CPPS has 1 post(s) at EngagingPatients.org


2017 Sherman Award Winners

Congratulations 2017 Sherman Award for Excellence in Patient Engagement Winners!

Editor’s Note: Today, we presented the 2017 Sherman Awards for Excellence in Patient Engagement and named 2017’s finalists during the National Patient Safety Foundation’s Annual Congress. Below is the release that was issued this afternoon. During the coming months, EngagingPatients.org will feature the winners and finalists as guest bloggers. University of Rochester Medical Center’s UR Voice […]

patient experience

Patient Experience Is Not a Silo

On June 14, it will have been 18 years since I last saw the sweet face of my 4-year-old son, Noah. He died from a series of medical errors following a tonsillectomy, four hours after having been discharged from the emergency department (ED). One of the primary causes of his death was the disconnect between […]

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Tanya Lord, PhD When tragedy strikes an individual, it is common for the impact to be life altering. Life changed for Tanya Lord, a special education teacher turned stay-at -home mom, when her son, Noah, had a devastating healthcare experience. That fired her desire to improve quality, patient safety, and the patient experience. Tanya returned to school and earned a master of public health degree from the University of New Hampshire and a doctorate in clinical and population health research from the University of Massachusetts Medical School. As a graduate student, Tanya learned improvement science, research methods and worked with many experts. However, there always seemed to be something missing: the voices and experiences of patients. Combining her expertise in quality improvement and a passion for including all healthcare stakeholders, Tanya is now director of patient and family engagement at the Foundation for Healthy Communities in Concord, New Hampshire. Tanya works with all NH hospitals as they partner with patient and families to improve care. She also consults, teaches, and presents nationally as a patient safety, quality improvement, and patient/family engagement consultant. Tanya’s passion, initiated by tragedy, is sustained by hope for a safer healthcare system.

Tanya Lord, PhD has 2 post(s) at EngagingPatients.org

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Patient Safety

Patient Engagement is Critical for a Strong Culture of Patient Safety

Readers of this blog likely know that for the past several years, the National Patient Safety Foundation’s Lucian Leape Institute has partnered with EngagingPatients.org in presenting the John Q. Sherman Awards for Excellence in Patient Engagement. The purpose of the award is to recognize organizations and individuals who excel at patient engagement efforts and to […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

Check out my: LinkedIn