Tag Archives: IHI

Patient Engagement

‘What matters to you?’ — A Question of Engagement

Asking patients “What matters to you?” instead of “What is the matter?” is a shift of emphasis I first heard advocated years ago at one of the Institute for Healthcare Improvement’s National Forum conferences. To learn and honor each patient’s preferences should by now be a natural part of delivering care, but it remains a […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

Check out my: Twitter


Race and Ethnicity in Medicine

A Tremble and a Lump: Why Race Matters in End-of-Life Conversations

Editor’s note: Healthcare decisions are deeply personal and often reflect race, ethnicity, gender and experience. In a post for The Conversation Project (excerpted below), Naomi Fedna relates a personal story and describes how being a black woman affects her experience of care planning. When I first joined IHI’s Conversation Project (TCP) team as a project […]

Advance Care Planning

End-of-Life Care Planning Is Patient Engagement, Too

Anticipating and planning for the future is an important way for each of us to engage in healthcare for ourselves, friends and family members. Being self-employed, I’m prompted to plan for the coming year when I choose a health insurance plan, which involves anticipating what my medical needs will be. I’ve been lucky so far, […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

Check out my: Twitter


Patient Safety, Uncategorized

Engage in Patient Safety Awareness Week 2019

Patient Safety Awareness Week (PSAW) – observed next week, March 10-16 –  recognizes ongoing efforts to improve the safety of healthcare. It is a time both to acknowledge contributions from all quarters in the way of projects, research, education and support and to inspire everyone to become more involved. Started by the National Patient Safety […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

Check out my: Twitter


Patient Safety

Gaining Insight From the Public

For those of us who specialize in patient safety, the field is very much about the science of improvement, measuring performance, testing initiatives, and keeping on top of the latest research. Patient engagement is critical to our efforts, because the voice of experience adds valuable insight and direction to health professionals and leaders seeking to […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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