Tag Archives: NPSF

2018 Sherman Award

Winners to be Announced Shortly

Winners and finalists for the 2018 Sherman Award for Excellence in Patient Engagement will be announced this afternoon, Thursday, May 24, at the IHI/NPSF Patient Safety Congress and posted here. The Sherman Award is conferred by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute on behalf of EngagingPatients.org, the online community that sponsors the award. […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 33 post(s) at EngagingPatients.org

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Patient Safety

Gaining Insight From the Public

For those of us who specialize in patient safety, the field is very much about the science of improvement, measuring performance, testing initiatives, and keeping on top of the latest research. Patient engagement is critical to our efforts, because the voice of experience adds valuable insight and direction to health professionals and leaders seeking to […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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Patient and Family Engagement

Patient and Family Reporting: New Knowledge, New Advances

In just a few weeks, at the National Patient Safety Foundation (NPSF) Patient Safety Congress in Orlando, we will learn which individual or organization is to receive this year’s Sherman Award for Excellence in Patient Engagement. The NPSF Lucian Leape Institute began its collaboration with Engagingpatients.org to confer this award in the wake of a […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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Paths to Safer Care

Improving Health Literacy: One Key to Improving Health Care Safety

Editor’s note: This week’s guest contribution comes from NPSF President Tejal Gandhi’s blog which looks at health literacy through the lens of patient safety, offering health care professionals guidance in becoming better communicators.   If you’ve ever misheard a conversation or misread directions, you know the pitfalls of written and spoken language. Messages are not […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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Physician-Patient Communication

OpenNotes: the Empathy Catalyst that’s Spurring a Revolution in Care

It is with great joy I heard the OpenNotes Collaborative was named institutional winner of the John Q. Sherman Award for Excellence in Patient Engagement, at the NPSF Patient Safety Congress in May, 2014. In our 24 by 7 ecosystem, we often miss the ability to prioritize the connection between people, the real connections that […]

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Ajay Sharma, MBA, CSSBB, FHIMSS Ajay Sharma is the Principal of Inspirus Consulting, LLC, a consultancy firm dedicated to true organizational advisory and strategy. He has over 22 years of experience working with customers and has been in IT consulting and systems integration since 1997. He has worked for global systems integrators and has been an Ambulatory Project Manager at Children’s Hospital, Los Angeles, responsible for development of speciality clinical progress notes and an IT Program Manager at UC Health in Cincinnati. Ajay is a HIMSS Fellow (FHIMSS) awarded to him for his contribution towards the advocacy and promotion of Healthcare IT.

Ajay Sharma, MBA, CSSBB, FHIMSS has 1 post(s) at EngagingPatients.org

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Now Center Stage:

Award Winning Efforts in Patient Engagement Drive Better, Safer Care

When we talk about patient and family engagement, it’s tough not to consider the barriers. Problems with health literacy, for example, may hinder patients’ understanding of diagnoses, medication regimens, and care plans. Fear of being considered “difficult” may prevent patients from speaking up. Providers may not have to tools, training, or time to actively engage […]

Redesigning the Care Experience

Don’t Forget the ‘Patient’ in Patient Engagement

Every patient is different. And, so it seems, is every definition of patient engagement. No real revelation there. But it does expose a foundational imperative — where does patient engagement start? The easy answer, of course, is with the patient. But reality shows us that it often starts with caregivers and health care administrators who […]

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Jim Rattray Jim Rattray is Executive Vice President of Bennett Group in Boston, an award-winning full-service integrated marketing, communications and advertising agency. With decades of experience as a journalist and professional communicator, he has been recognized for his work with numerous national and regional awards and has spoken to marketing and PR audiences around the country on using new tools for public relations, marketing and patient engagement. Rattray is a registered Apple Developer and the creator of MyHealth for iPhone.

Jim Rattray has 18 post(s) at EngagingPatients.org

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Partners in Safety

Call to Action: Partner with Patients and Families for the Safest Care

As a patient advocate for more than a decade, I felt exhilarated when I first read, Safety is Personal, the Report on Consumer Engagement in Patient Safety published by the National Patient Safety Foundation’s Lucian Leape Institute. It gets to the point quickly with its call to action: Engage patients and families as partners. While […]

Partners in Safety

Engaging Patients as Partners in Reducing Diagnostic Error

This week, the National Patient Safety Foundation leads Patient Safety Awareness Week, a time to recognize and celebrate the many advances in patient safety over the years and the vast amount of work currently being done. This year’s theme urges patients to Navigate Your Health…Safely, which we believe can only be done when patients and […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

Check out my: LinkedIn