Tag Archives: Patient Engagement

In the Literature

Engaging Patients in Canada

Earlier this month, I reviewed notable articles about patient and family engagement published in 2018. Reflecting my own bias, all of the articles on my list reflected experience in the United States. The U.S. bias was subconscious until I discovered a special issue of Healthcare Quarterly,a journal published by Longwoods Publishing Corp., based in Toronto. […]

Patient Engagement

Highlights From the Literature of 2018

The new year often inspires top-10 lists of past accomplishments or goals for the coming year. Looking back at published literature on the topic of patient engagement in 2018, I see too many to review comprehensively and too much variation to allow a few – or ten – to pop up as the “best.” It’s […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter


2019 Sherman Award

Nominations Open Jan. 24 for the 2019 Sherman Award

Happy New Year! As you are reflecting on your patient engagement accomplishments from 2018, please consider taking a few moments to nominate yourself, a colleague or other outstanding program or project for the 2019 Sherman Award for Excellence in Patient Engagement for 2019 Sherman Citation for Excellence in Pediatric Patient Engagement. Nominations for the 2019 […]

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Arundi Venkayya Arundi Venkayya is marketing and public relations manager for Taylor Healthcare, curator of EngagingPatients.org and administrator of the Sherman Award program which recognizes excellence in patient and family engagement. Before joining Taylor Healthcare, Arundi was an editor at the Dayton Daily News and served as public relations manager for Dayton Children's Hospital.

Arundi Venkayya has 9 post(s) at EngagingPatients.org

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KLAS Keystone Summit

KLAS Summit Identifies Seven Principles for Patient Engagement

On October 2, 2018, healthcare IT leaders came together in Salt Lake City, Utah, to discuss the future of patient engagement. This Patient Engagement Keystone Summit sought to accomplish a few things: Define patient engagement and establish a framework. Establish a common, patient-centric language. Align health information technology (HIT) capabilities and expectations. Explore patient engagement […]

Pediatric Medicine

Pediatrics as a Model for Patient Engagement

Editor’s note: This Encore Presentation focuses on programs in pediatric medicine that provide good models for patient and family engagement throughout medicine. The post concludes with a list of five programs recognized as winners or finalists of the Sherman Award for Excellence in Patient Engagement. Nominations for the 2019 Sherman Award will open next month. […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter


Patient Engagement

Getting Granular About Speaking Up

If you see something, say something. From the U.S. Department of Homeland Security, to local school districts, to The Joint Commission, organizations are encouraging everyone to speak up when something doesn’t seem right. How we each respond to that directive is highly individual and often unexamined. Most of the time, deciding whether and how to deliver […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter


Patient-Centered Care

Engaging Patients in Radiology

Exiled in a basement reading room, radiologists work alone intently, silently at computer screens that provide the only source of light – this stereotype casts radiology as one of the least person/patient-centered medical specialties. Although there is an element of truth in that stereotype, the radiology community is working to evolve into a patient-centered practice. […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter


Electronic Health Records

Being the Customer and the Car

In a blog post about engaging patients in the process of purchasing electronic health record (EHR) systems, Jared Jeffery compares healthcare to auto repair: I don’t necessarily care what software my mechanic is using―I just want my car fixed. It’s the same for my healthcare! On further reflection, Jeffery changes his mind about that. He doesn’t […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter


Encore Presentation

Cost of Care: Engaging in Difficult Conversations

Editor’s note: In this Encore Presentation, Wendy Nickel describes how important it is to discuss the cost of care. Financial considerations are patient engagement discussions, too, and typically not easy for patients, families, or providers. On January 10th this year, my 12-year-old son experienced a concussion during basketball practice. I wasn’t there, but my husband was and […]

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Wendy Nickel Wendy Nickel is director of the Centers for Quality and Patient Partnership in Healthcare at the American College of Physicians. She has over 20 years of experience in healthcare, focused on patient advocacy and improving quality, safety and the experience of care.

Wendy K. Nickel, MPH has 3 post(s) at EngagingPatients.org


Patient Stories

For Some Patients, Writing is Engagement

People write for different reasons: to examine experience, sharpen thinking, share lessons learned, advocate for others, and inspire action. In all cases, writing engages us in reflection and offers a way to engage with others. Health care social networks, like Inspire and Mayo Clinic Connect, encourage patients and caregivers to use writing and other media to engage by reflecting […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 37 post(s) at EngagingPatients.org

Check out my: Twitter