Tag Archives: leadership

Encore Presentation

KLAS Summit Identifies Seven Principles for Patient Engagement

Last fall, healthcare IT leaders came together in Salt Lake City, Utah, to discuss the future of patient engagement. This Patient Engagement Keystone Summit sought to accomplish a few things: Define patient engagement and establish a framework. Establish a common, patient-centric language. Align health information technology (HIT) capabilities and expectations. Explore patient engagement outcome measurements. […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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Patient Safety

Finding Solutions in the Grassroots When Culture and Leadership Fail

A few years back, I injured my right leg and had to go urgently to an emergency room in a busy suburban hospital not far from my home. As both a physician and engaged patient, I observed numerous patient safety lapses during my care, none of which, fortunately, resulted in harm. Although I was distressed […]


Daniel L. Cohen, MD, FRCPCH, FAAP Daniel Cohen is a consultant with Martin, Blanck & Associates in Alexandria, Virginia. Previously he was chief medical officer for Datix, Ltd, a patient safety software company headquartered in London, England. He also served as chief medical officer for the U.S. Department of Defense (DoD) TRICARE health plan, covering over 9.5 million beneficiaries worldwide, where he provided oversight for the DoD’s patient safety, clinical quality, and population health programs. Cohen was initially trained in pediatrics and hematology/oncology at the Boston Medical Center, Boston University, and the Boston Children’s Hospital, Dana Farber Cancer Institute, Harvard Medical School. He is a senior fellow of the Royal College of Paediatrics and Child Health and a fellow of the American Academy of Pediatrics.

Daniel L. Cohen, MD, FRCPCH, FAAP has 1 post(s) at EngagingPatients.org