When I was a chief quality and safety officer of a large health system, one of the things that frustrated me was a hesitancy by some in our organization to share bad news, even within our own ranks. If something went wrong in hospital A, it seemed only natural to me to tell our sister […]
Editor’s Note: Editor’s Note: In seven years, OpenNotes has grown from a pilot program of 20,000 patients at three U.S. health systems to an international movement of more than 16.5 million patients. Last week, Engaging Patients published a post by Macda Gerard, a medical student and OpenNotes research assistant. To add a bit more context, […]
Editor’s Note: With remarkable transparency, Brigham Health uses the Safety Matters blog to report patient safety mistakes and near misses and share what they’ve learned. The blog also provides educational information for patients and a forum for input from the community. For this program, Brigham Health was named a finalist for the 2017 Sherman Award for Excellence in […]