Tag Archives: health literacy

Health Literacy

Making the Business Case for Health Literacy

I looked forward to seeing the published proceedings of a one-day roundtable on health literacy held by the Health and Medicine Division of the National Academies in November 2017. I find the topic of health literacy compelling. As a writer, I know how challenging it is to communicate clearly about anything, never mind something as […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 27 post(s) at EngagingPatients.org

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Engaging With Numbers

The Impact of Numeracy on Patient Engagement

This is the third post in my series on how to engage patients through written materials. In February, I wrote about three pillars to creating health-literate material: purpose, audience, and input. In March, I offered two tips for writing engaging content: use question-style headings and explain technical terms you cannot avoid using. Of course, there are […]

2018 Sherman Award Finalist

MedStar Health InFocus: A Digital Platform for Patient Education

Editor’s Note: MedStar Health’s Simulation Training and Education Lab was recognized as a finalist for the 2018 Sherman Award for Excellence in Patient Engagement for its digital patient education program. The Sherman Award is co-sponsored by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute. In addition to selecting Sherman Award winners each year, the judges name finalists when the caliber […]

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Alexander Walker, PhD Alexander Walker is a senior director of learning research and design at MedStar Health Simulation Training and Education Lab, which is the educational development organization of one of the largest healthcare systems in the mid-Atlantic. He holds a Ph.D. in human factors psychology from Clemson University. Early in his career, Alex engaged in research examining the effects of learning in different simulation environments on the impacts of performance and the development of motion sickness. His other research experience includes the investigation of team performance, the psychophysiological assessment of the workload and performance of individuals and teams.

Alexander Walker, PhD has 1 post(s) at EngagingPatients.org


Health Literacy

Two Simple Strategies for Engaging Patients With Writing

There’s one thing on which most patient advocates agree: the quality of written communications can help motivate patients to participate in their own care and improve their health literacy. In my post last month, I discussed how to do this with written materials. I try to build each document around three pillars: audience, purpose, and […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

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Patient Engagement

Helping Patients and Doctors Understand the Value of OpenNotes

To say “I had a few questions” after learning I had a brain tumor is an understatement. Born on the cusp between Generation X and the Millennials, my instinctual response as a patient—after posting a hospital selfie to Instagram, of course—is to Google every new medical term I encounter. For the most part, I find […]

Patient Empowerment

Engagement Begins With Empowerment

I recently attended a lecture by a high school English teacher on the topic of empowerment. She shared the results of an experiment she had done in her classroom where she tried to improve her students’ care and storage of notebook computers used during class. She described engaging her students by sharing with them how […]

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Janette Bisbee, MSN, RN-BC, NHA Janette Bisbee is the education/project manager for The Hospital & Healthsystem Association of Pennsylvania’s (HAP) Hospital Improvement Innovation Network (HIIN). Janette leads person and family engagement efforts at HAP, assisting member hospitals to operationalize person-and-family-centered care in their organizations. Janette has been a registered nurse for 25 years, and prior to joining HAP, spent the majority of her career in the field of long-term care. In addition to being an RN, Janette is a board certified gerontological nurse, and holds a Pennsylvania Nursing Home Administrator license.

Janette Bisbee, MSN, RN-BC, NHA has 1 post(s) at EngagingPatients.org


Best Practices

How to Engage Patients With Written Materials

One common thread connects all aspects of patient engagement: To truly engage patients, we must communicate with them in health-literate ways so they can be active participants in their own care. For written materials (digital or print), that means using the principles of plain language. While there is a lot written about the need to […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Health Literacy

Understanding the Power of Health Literacy

Providing patients and family caregivers with understandable health information might seem like common sense, but it’s not as common as you might think – and its impact on care has big implications when it comes to health outcomes and the cost of healthcare. The Institute of Medicine defines health literacy as “the degree to which […]

Health Policy

HHS Endorses Patient Engagement in Draft Strategic Plan

In my post last month about integrating health literacy within an organization, I wrote about using an organization’s own strategic planning to help make your case for integrating health literacy and patient engagement. Well, just a few days after I submitted that post, the U.S. Department of Health & Human Services (HHS), through its own […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Health Literacy

Health Literacy: Making the Case to Organizations

Picture this: you are speaking to a group of leaders in a health system. They aren’t on their smartphones answering emails; they are engaged, interested and listening to every word you say. How great would that feel? I know; I know. This is not reality. So the question becomes, how do you engage these decision-makers […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter