Tag Archives: BIDMC

Patient Experience

Patient and Family Advisors Perform Rounds at BIDMC

Beth Israel Deaconess Medical Center (BIDMC) in Boston, Massachusetts, has a long history of personalized patient care and community service, which now includes a program of inpatient rounding performed by patient and family advisors. Leaders of BIDMC’s Patient and Family Engagement team described the rounding program in a presentation to the Massachusetts Coalition for the […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Carr lives and works in Lunenburg, Massachusetts.

Susan Carr has 18 post(s) at EngagingPatients.org

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Physician-Patient Communication

OpenNotes: the Empathy Catalyst that’s Spurring a Revolution in Care

It is with great joy I heard the OpenNotes Collaborative was named institutional winner of the John Q. Sherman Award for Excellence in Patient Engagement, at the NPSF Patient Safety Congress in May, 2014. In our 24 by 7 ecosystem, we often miss the ability to prioritize the connection between people, the real connections that […]

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Ajay Sharma, MBA, CSSBB, FHIMSS Ajay Sharma is the Principal of Inspirus Consulting, LLC, a consultancy firm dedicated to true organizational advisory and strategy. He has over 22 years of experience working with customers and has been in IT consulting and systems integration since 1997. He has worked for global systems integrators and has been an Ambulatory Project Manager at Children’s Hospital, Los Angeles, responsible for development of speciality clinical progress notes and an IT Program Manager at UC Health in Cincinnati. Ajay is a HIMSS Fellow (FHIMSS) awarded to him for his contribution towards the advocacy and promotion of Healthcare IT.

Ajay Sharma, MBA, CSSBB, FHIMSS has 1 post(s) at EngagingPatients.org

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Now Center Stage:

Award Winning Efforts in Patient Engagement Drive Better, Safer Care

When we talk about patient and family engagement, it’s tough not to consider the barriers. Problems with health literacy, for example, may hinder patients’ understanding of diagnoses, medication regimens, and care plans. Fear of being considered “difficult” may prevent patients from speaking up. Providers may not have to tools, training, or time to actively engage […]