Worldwide, patient engagement is becoming a “must do” for academics, industries and policy makers in the healthcare arena. The academic and managerial “buzz” on patient engagement is growing at a dizzying pace. In 2015, 665,300 new web indices were found on Google.com with the key words “patient engagement,” including 1,230 news pages and 6,200 dedicated […]
A first step in engaging patients is making sure they understand what’s going on with their health and care plans. The simple intervention of opening visit notes to patients can have enormous impacts in creating active, engaged patients. Inviting patients to read their clinicians’ notes can help to improve communication between patients and providers. It […]
Unintentional overdose deaths due to prescription narcotics have quadrupled since 1999 and now outnumber those involving heroin and cocaine.[i],[ii] As a result, such misuse of medications has been accurately described as a national epidemic by the CDC and consumes over $70 billion in health care costs. [iii],[iv] Controlling patients who frequent the emergency department (ED) […]
The bedside shift-to-shift nursing report isn’t new. It has been discussed as an effective patient engagement tool for at least 35 years. The Joint Commission identified communication failures during shift reports as a leading cause of sentinel events in the United States, and, in 2011, the National Patient Safety Foundation focused on the bedside report […]
The decision to move to a skilled nursing or rehabilitation facility can be difficult for both resident and family. Assuring a smooth transition from home or hospital is essential to putting the individual, spouse and family at ease and creating a positive experience. That’s been our central focus for Charles Morris Skilled Nursing and Rehabilitation […]
This is the third in a series of guest blog posts, spotlighting how hospitals are engaging their patients to transform care delivery, using the Patient and Family Centered Care Methodology and Practice. The Minimally Invasive Bariatric and General Surgery team at Magee-Womens Hospital of UPMC, performs over 1000 procedures annually. By adopting the six-step, […]
This is the second in a series of guest blog posts, spotlighting how hospitals are engaging their patients to transform care delivery, using the six-step Patient and Family Centered Care Methodology and Practice (PFCC M/P). In 2007, I became a PFCC Champion of one of the first PFCC Working Groups formed at the University of […]
Enter the words “engaging patients” into Google’s search engine and you will see over 35 million results, surely an indication that patient engagement is very high on the radar screen for many of us in health care. And rightly so. Active participation in care delivery is an important element in not only patient satisfaction but […]