Tag Archives: patient and family-center care

The State of Medical Education

Medical Schools Putting Focus on the Patient Experience

Examining the various clinical skills courses implemented in medical schools across the country has revealed several overarching changes in medical education that have substantially impacted the patient experience. These include communication, empathy, doctoring, interprofessional courses and a number of courses which include patient or family centered in their titles. The digital age ushered in a […]


Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

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Best Practices and Methodologies

Charles Morris, Enhancing Life for Residents in Long Term Care from Day One

The decision to move to a skilled nursing or rehabilitation facility can be difficult for both resident and family. Assuring a smooth transition from home or hospital is essential to putting the individual, spouse and family at ease and creating a positive experience. That’s been our central focus for Charles Morris Skilled Nursing and Rehabilitation […]

Patient Perspectives

A Tale of Two Organizations

One Friday in late April, I was at a conference and couldn’t stop coughing. I thought it was allergies or my asthma acting up. I kept taking Benadryl and using my inhaler, but the croupy cough kept getting worse. I left early and headed home. But, by 6pm that evening, I knew I needed to […]


Linda Kenney Executive Director and President of MITSS (Medically Induced Trauma Support Services, Inc.), founded the organization in 2002 as the result of a personal experience with adverse medical event, when she identified the need for support services in cases of adverse events and outlined an agenda for change. Since that time, she has been a tireless activist for patient, family, and clinician rights. She has become a nationally and internationally recognized leader in the patient safety movement and speaks regularly at healthcare conferences and forums. In 2006, Linda was the first consumer graduate of the prestigious HRET/AHA Patient Safety Leadership Fellowship. That same year, she was the recipient of the National Patient Safety Foundation’s esteemed Socius Award, an annual award given in recognition of effective partnering in pursuit of patient safety. She has authored and contributed to a number of publications on topics including the emotional impact of adverse events on patients, families, and clinicians. Linda serves on the boards of the Massachusetts Coalition for the Prevention of Medical Errors, National Patient Safety Foundation and Planetree.

Linda K. Kenney has 1 post(s) at EngagingPatients.org