The current issue of the Patient Experience Journal (PXJ) includes a study of perceptions among healthcare providers and the public of the “hospital at home” or HaH model of care. The study was performed in British Columbia, Canada, during the coronavirus pandemic, between September 2020 and January 2021. HaH programs provide hospital-level acute care to […]
A large majority of patient and family advisory councils (PFACs) in 166 pediatric hospitals across the country made necessary adjustments at the beginning of the pandemic, continued meeting on a regular basis and maintained or surpassed pre-pandemic levels of participation. These results come from a survey performed by researchers from the Institute for Patient- and […]
It’s clear that many healthcare workers are feeling worn out, burned out, anxious and even angry. There is good reporting about the problem, which includes a critical shortage of nurses, and some organizations offer programs designed to help address the symptoms. But in the short term, there is very little that can be done to […]
The latest issue of the Beryl Institute’s Patient Experience Journal includes a patient narrative about coping with an unexpected diagnosis of HIV and challenges associated with accessing care. Beyond the author’s particular circumstances, which include being a university student from overseas, his story shows how a patient can grow through the experience of seeking medical […]
The latest issue of the Patient Experience Journal, with 21 articles by authors from around the world, is now available online. PXJ is a peer-reviewed, open-access digital journal published in association with The Beryl Institute. The current issue includes two articles about the effect of restrictive “no visit” policies used by hospitals and other care […]
The Patient Experience Journal or PXJ invites authors to submit manuscripts for a special issue devoted to “sustaining a focus on human experience in the face of COVID-19.” The issue will be published this summer. Articles submitted for the special issue must be received by June 1, 2020. PXJ is an open access, peer-reviewed digital […]
The latest issue of the Patient Experience Journal (PXJ) covers a wide range of topics in articles contributed by authors working in healthcare facilities across the world. While many of the subjects covered are of interest to Engaging Patients readers, one offers an unusual perspective on a notoriously challenging task for provider organizations: implementation of […]
Editor’s note: This Encore Presentation focuses on programs in pediatric medicine that provide good models for patient and family engagement throughout medicine. The post concludes with a list of five programs recognized as winners or finalists of the Sherman Award for Excellence in Patient Engagement. Nominations for the 2019 Sherman Award will open next month. […]
Children often bring out the best in us. If we allow ourselves to meet them on their level, honor them for who they are, and communicate in whatever way – verbal or nonverbal – seems most effective and appropriate, the experience can be magical. That approach to engaging with others, adjusted appropriately for children and […]