Tag Archives: plain language

Engaging With Numbers

The Impact of Numeracy on Patient Engagement

Editor’s note: This post, originally published in June 2018, was the third post in Trudeau’s series on how to engage patients through written materials. In February, he wrote about three pillars to creating health-literate material: purpose, audience, and input. In March, he offered two tips for writing engaging content: use question-style headings and explain technical terms […]

Engaging With Numbers

The Impact of Numeracy on Patient Engagement

This is the third post in my series on how to engage patients through written materials. In February, I wrote about three pillars to creating health-literate material: purpose, audience, and input. In March, I offered two tips for writing engaging content: use question-style headings and explain technical terms you cannot avoid using. Of course, there are […]

Health Literacy

Two Simple Strategies for Engaging Patients With Writing

There’s one thing on which most patient advocates agree: the quality of written communications can help motivate patients to participate in their own care and improve their health literacy. In my post last month, I discussed how to do this with written materials. I try to build each document around three pillars: audience, purpose, and […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Best Practices

How to Engage Patients With Written Materials

One common thread connects all aspects of patient engagement: To truly engage patients, we must communicate with them in health-literate ways so they can be active participants in their own care. For written materials (digital or print), that means using the principles of plain language. While there is a lot written about the need to […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Patient-Centered Communication

Addressing Health Literacy Can Advance Patient Engagement

Since October is Health Literacy Month, this is a good time to look at how addressing health literacy can help healthcare organizations advance patient engagement. An individual’s “health literacy” refers to their capacity to find and use information and services to take care of their health.[1] A “health literate healthcare organization” refers to an organization […]

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Audrey Riffenburgh Audrey Riffenburgh, M.A., is the President of Plain Language Works, a plain language and health literacy consulting firm. She is a PhD Candidate in Health Communication at the University of New Mexico. For over 20 years, she has guided healthcare systems and organizations across the U.S. in communicating effectively with diverse audiences and in mastering organizational change to become a “health literate organization.” Ms. Riffenburgh was also the Health Literacy Specialist for an academic medical center for several years.

Audrey Riffenburgh has 1 post(s) at EngagingPatients.org