Tag Archives: patient and family advisor councils

Patient and Family Advisory Councils

Health Central Hospital’s PFAC: The Voice at the Heart of Things

Editor’s Note: Health Central Hospital’s Patient and Family Advisory Council was recognized as a finalist for the 2018 Sherman Award for Excellence in Patient Engagement. The Sherman Award is co-sponsored by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute. In addition to selecting Sherman Award winners each year, the judges name finalists when the caliber of their projects warrants special recognition. […]


Allison Sandera Allison Sandera is a project manager with the Florida Hospital Association, aiding member hospitals and health systems in providing the highest quality of care to all Floridians through quality improvement and patient safety collaboratives and educational activities. She established and leads the association’s Patient and Family Engagement (PFE) Learning Collaborative, providing strategic guidance to hospital administrators on key PFE concepts and strategies, such as establishing or expanding patient & family advisory councils.

Allison Sandera has 1 post(s) at EngagingPatients.org

Patient Experience

Patient and Family Advisors Perform Rounds at BIDMC

Beth Israel Deaconess Medical Center (BIDMC) in Boston, Massachusetts, has a long history of personalized patient care and community service, which now includes a program of inpatient rounding performed by patient and family advisors. Leaders of BIDMC’s Patient and Family Engagement team described the rounding program in a presentation to the Massachusetts Coalition for the […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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