Tag Archives: communication and resolution programs

Patient Engagement

What Transparency Can Mean for Patient Safety

When I was a chief quality and safety officer of a large health system, one of the things that frustrated me was a hesitancy by some in our organization to share bad news, even within our own ranks. If something went wrong in hospital A, it seemed only natural to me to tell our sister […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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