Tag Archives: communication

Patient Empowerment

Hostage Bargaining Syndrome Happens in Healthcare, Too

“Hostage” is an unusual, perhaps startling, word in a health care context.” 1(p1375) The word “hostage” caught my attention as I quickly scanned Twitter or some other message feed on my computer. I don’t recall exactly what I was doing at the time, but I stopped and quickly clicked my way to “When Patients and Their […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 66 post(s) at EngagingPatients.org

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Radiologic Technologists Look to ‘ACE’ Patient Engagement

Greater understanding and trust between provider and patient begins with clear and simple communication. For radiologic technologists, clear and precise communication plays a crucial role in making sure patients receive the best care possible. Enhancing their communication skills is an ongoing goal for all radiologic technologists and many have adopted the ACE protocol as a […]


Sal Martino Sal Martino, Ed.D., R.T.(R), FASRT, FASAE, CAE, is CEO and Executive Director of the American Society of Radiologic Technologists. ASRT is the world’s largest medical imaging and radiation therapy association with more than 153,000 members. Born and raised in Brooklyn, with a doctorate from Columbia University, Martino is a fellow of the American Society of Association Executives and serves as chair-elect of the ASAE board of directors.

Sal Martino, EdD, RT(R) has 1 post(s) at EngagingPatients.org