Category Archives: Family Engagement

Family Engagement

Sometimes Engagement Means Simply Not Giving Up

Working on a problem for a family member recently, I was reminded that persistence is an important tool for engaged patients and family members. Fortunately, the problem was not critical and has now been resolved. The experience, however, reinforced my frustration with the needless complexity of our healthcare system, which can bedevil even apparently simple […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 52 post(s) at EngagingPatients.org

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Family Engagement

Empowering Family Members to Prevent Falls

Editor’s Note: This week’s Encore Presentation describes how the Memorial Rehabilitation Institute fixed a safety problem by increasing the engagement of family members. In addition to preventing patient falls, the program improved family communication and satisfaction and unexpectedly decreased the number of patients who needed to transfer to skilled nursing facilities. The Memorial Rehabilitation Institute received […]

Family Engagement

Engaging Patients and Families: Vital, Rewarding and Challenging

Earlier this month, when my almost-90-year-old father fell ill suddenly, I learned anew that engaging patients and family members in medical care is vital, rewarding and challenging. As a writer and editor, I have focused on patient safety and quality improvement, including the role of patients and family members, since 2004. Although well prepared to […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 52 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

Laying the Foundation for Improved Outcomes

As a patient advocate for 10-plus years for my father, mother, and now for my spouse who has chronic heart disease, the topic of patient engagement really hits home. It’s becoming increasingly clear to me that if the healthcare industry is to succeed in reducing readmissions and improving outcomes, engagement must include the family. It […]

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Christine Winters Curator of EngagingPatients.org, Christine has a passion for healthcare -- enhancing the patient experience and patient safety. As an advocate for family members with Alzheimer's and heart disease, she takes a personal interest in the transformation of healthcare and looks for opportunities to play a role.

Christine Winters has 8 post(s) at EngagingPatients.org

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