Category Archives: Family Engagement

Family Engagement

Proposed Nursing Home Reform Doesn’t View Family as Essential Caregivers

When the Biden administration announced a set of proposed nursing home reforms last month, consumer advocates were both pleased and puzzled. The reforms call for minimum staffing requirements, stronger regulatory oversight, and better public information about nursing home quality — measures advocates have promoted for years. Yet they don’t address residents’ rights to have contact with informal […]

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Judith Graham Judith Graham writes the Navigating Aging series for Kaiser Health News, which focuses on medical issues and advice associated with aging and end-of-life care, helping America’s 45 million seniors and their families navigate the health care system. To contact Judith Graham with a question or comment, click here.

Judith Graham, Kaiser Health News has 6 post(s) at EngagingPatients.org


Family Engagement

Dr. Tejal Gandhi on Rethinking Visitation Policies From a Safety Perspective

This interview was first published February 17, 2022, in Patient Safety Beat, where it includes a brief video. Patient Safety Beat is the digital newsletter of the Betsy Lehman Center for Patient Safety.  Tejal Gandhi, M.D., M.P.H., has been a leader in patient and workforce safety for more than 20 years. With experience as an internist, researcher, teacher and hospital executive, Dr. […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

Using High Reliability to Ensure Safe and Fair Visitation Policies

Health care organizations have struggled to craft effective visitation or “family presence” policies since the first days of the pandemic, when most barred nearly all visitors. That was understandable at the time. Now, two years later, family presence is often still restricted, especially when hospitals are stretched beyond capacity. In a recent essay, Tejal Gandhi, […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

In California, Pediatricians Support Parents’ Behavioral Health, Too

When a parent takes an infant to the Children’s Health Center in San Francisco for a routine checkup, a pediatrician will check the baby’s vitals and ask how the child is doing at home. Then Janelle Bercun, a licensed clinical social worker, who is also in the room, will look at Mom or Dad and […]

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Samantha Young Samantha Young is the California Politics Correspondent for California Healthline, with 20 years of experience covering local, state and federal government. Previously, as a reporter for The Associated Press, Samantha covered the California Legislature, statewide political campaigns and the state’s groundbreaking climate change law. She spent seven years in Washington, D.C., where she covered Congress for newspapers in the Stephens Media Group.

Samantha Young has 1 post(s) at EngagingPatients.org


Family Engagement

Facilities Assess Visitation Policies as COVID-19 Restrictions Ease

Editor’s note: This update on the current state of visitation restrictions in Massachusetts was first published May 26, 2021, in Patient Safety Beat, digital newsletter of the Betsy Lehman Center. Health care facilities in Massachusetts are beginning to ease a series of unprecedented visitation restrictions in place since early 2020. They are now taking stock […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

Engaging Visitors as Care Partners

Visitation policies have been subject to tremendous change and debate during the pandemic. New guidelines from the Massachusetts Coalition for Serious Illness Care are designed to help organizations develop successful visitation policies for various care settings. As the Coalition indicates in the guidelines’ title – More than a Visitor: Balancing safety, connection and well-being at […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

Medical Students Help Families Navigate the ICU Experience

The pandemic has resulted in widespread stress and sadness, extending now through spring, summer and into fall. Thankfully, there are also positive stories, often focused on innovative solutions to the challenges COVID-19 poses for patients, families and clinicians. One example is a program developed by a health system in Charlotte, North Carolina, to help counteract […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

We Put Off Planning, Until a Medical Crisis Took Us by Surprise

Earlier this month, my husband picked up the phone and learned his 92-year-old father had been taken to the hospital that morning, feeling sick and short of breath. We were nearly 2,000 miles away, on a vacation in the mountains of southern Colorado. No, it wasn’t COVID-19. My father-in-law, Mel, who has diabetes, high blood […]

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Judith Graham Judith Graham writes the Navigating Aging series for Kaiser Health News, which focuses on medical issues and advice associated with aging and end-of-life care, helping America’s 45 million seniors and their families navigate the health care system. To contact Judith Graham with a question or comment, click here.

Judith Graham, Kaiser Health News has 6 post(s) at EngagingPatients.org


Family Engagement

Socially Distanced Visits – An Imperfect Solution for Long-Term Care

Editor’s Note: Judith Graham’s article (first published July 13, 2020, by Kaiser Health News) captures many important issues related to nursing home visitation policies adapted for COVID-19. I can report from personal experience that the socially distanced visits Graham describes, now available at many long-term care facilities, are an imperfect solution to a “heart-wrenching problem.” […]

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Judith Graham Judith Graham writes the Navigating Aging series for Kaiser Health News, which focuses on medical issues and advice associated with aging and end-of-life care, helping America’s 45 million seniors and their families navigate the health care system. To contact Judith Graham with a question or comment, click here.

Judith Graham, Kaiser Health News has 6 post(s) at EngagingPatients.org


Family Engagement

Can You Get Me a Screwdriver?

When I asked Dad the reason for his call, he cheerfully responded, “Well, we’re trying to figure out how to get out of here.” The “we” is my 92-year-old dad and his fellow residents in a locked memory care unit where they’ve been very well cared for and almost entirely free of COVID-19 but without […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 176 post(s) at EngagingPatients.org

Check out my: Twitter