Tag Archives: Brian Southwell

Patient Engagement

To Counter Misinformation, Begin With Humility and Build Trust

With many people turning to social media networks for information during an urgent and often confusing public health crisis, it’s more important than ever that patients feel comfortable talking openly and honestly with reliable health experts especially when they have questions or need help. And it’s very helpful if clinicians have skills and strategies for […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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