Tag Archives: misinformation

Patient Engagement

To Counter Misinformation, Begin With Humility and Build Trust

With many people turning to social media networks for information during an urgent and often confusing public health crisis, it’s more important than ever that patients feel comfortable talking openly and honestly with reliable health experts especially when they have questions or need help. And it’s very helpful if clinicians have skills and strategies for […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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Engaging Patients Online

When False Information Goes Viral, COVID-19 Patient Groups Fight Back

For decades, people struggling with illnesses of all kinds have sought help in online support groups. This year, such groups have been in high demand for COVID-19 patients, who often must recover in isolation. But the fear and uncertainty regarding the coronavirus have made online groups targets for the spread of false information. And to […]