Editor’s Note: The deadline for 2016 nominations for the John Q. Sherman Award for Excellence in Patient Engagement is just around the corner: Friday, March 11.Want to know what it takes to “Wow” our judges? In this week’s post, we take a look back at 2015 finalist Virginia Mason Medical Center. At the end of […]
During doctor’s appointments, a physician’s first objective often is to assess their patients’ concerns and determine a course of action. What are their symptoms? What may be causing those symptoms? What tests should be ordered, if any? What’s the most effective treatment? The Patient-Doctor Equation But those questions are only part of the patient-doctor […]
Editor’s note: As part of its strategy to increase transparency and give greater voice to patients and families, Children’s Healthcare of Atlanta launched a series of Family Advisory Councils (FAC),including diagnosis-specific programs as well as a system-level FAC. From these emerged a Family Mentor Program that partners experienced parents with families of children who have […]
The clock hands turn to 8 pm and an overhead announcement is heard throughout the hospital’s halls, “Visiting hours will be ending in 30 minutes.” At Contra Costa Regional Medical Center (CCRMC) and at many other hospitals throughout the nation, this has been a heart-wrenching moment between patients and their loved ones. We at […]
Virginia Mason is an urban integrated health system in the Puget Sound, Washington region, with our flagship campus located in downtown Seattle. Like most healthcare organizations, we strive to actively engage patients in their clinical care. As part of our patient engagement efforts, our patients and their families are directly involved in helping improve our […]
Editor’s Note: This John Q. Sherman Award finalist reminds us that sometimes the simplest ideas can make a huge impact on patient outcomes. It’s all about understanding patients, and developing solutions that engage patients on their terms. Preston Memorial Hospital is a Critical Access Hospital is located in Preston County, West Virginia. The hospital […]
Committed to transforming care from hospital-centric to patient-centric, The Hospital & Healthsystem Association of Pennsylvania (HAP) is providing our members with a carefully crafted plan along with the training and tools to give voice to patients statewide. Patients are our inspiration and guiding lights as presented in this video blog, featuring Kirsten’s story. Unable to […]