Tag Archives: co-designing care

2015 JQS Award Finalist

Involving Patients and Families in Care Design

by Jennifer Phillips, Innovation Director, Virginia Mason Medical Center • February 17, 2016 • One Comment

Editor’s Note: The deadline for 2016 nominations for the John Q. Sherman Award for Excellence in Patient Engagement is just around the corner: Friday, March 11.Want to know what it takes to “Wow” our judges? In this week’s post, we take a look back at 2015 finalist Virginia Mason Medical Center. At the end of […]

2015 JQS Award Finalist

The Path to Remarkable Care Experiences: Involving Patients and Families Directly in Improvements

by Jennifer Phillips, Innovation Director, Virginia Mason Medical Center • June 4, 2015 • 0 Comments

Virginia Mason is an urban integrated health system in the Puget Sound, Washington region, with our flagship campus located in downtown Seattle. Like most healthcare organizations, we strive to actively engage patients in their clinical care. As part of our patient engagement efforts, our patients and their families are directly involved in helping improve our […]