Tag Archives: Elder care

Family Engagement

Sometimes Engagement Means Simply Not Giving Up

Working on a problem for a family member recently, I was reminded that persistence is an important tool for engaged patients and family members. Fortunately, the problem was not critical and has now been resolved. The experience, however, reinforced my frustration with the needless complexity of our healthcare system, which can bedevil even apparently simple […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 46 post(s) at EngagingPatients.org

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Family Engagement

Engaging Patients and Families: Vital, Rewarding and Challenging

Earlier this month, when my almost-90-year-old father fell ill suddenly, I learned anew that engaging patients and family members in medical care is vital, rewarding and challenging. As a writer and editor, I have focused on patient safety and quality improvement, including the role of patients and family members, since 2004. Although well prepared to […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 46 post(s) at EngagingPatients.org

Check out my: Twitter


Patient-Centered Care

Becoming Dementia Friendly: a Strategic Imperative for Health Care

Next week begins National Caregivers Month, and new statistics from the AARP and National Alliance for Caregiving show that non-paid family caregivers are becoming a diverse group. While still predominantly baby boomer women, millennials hit the radar, making up 25 percent of family caregivers, split evenly between men and women. That’s 10 million people. Clearly, […]

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Anthony Cirillo, FACHE Anthony is president of The Aging Experience. He helps organizations craft experiences and seize opportunities the mature marketplace. He helps family caregivers thrive and individuals make educated aging decisions. A consultant and professional speaker, Anthony is a monthly contributor on The Charlotte Today program, the about.com expert in Senior Care, an executive board member of CCAL, and a member of the Dementia Action Alliance. In his home community, he participates in Huntersville CARES, a dementia-friendly community initiative, and is a board member of the Lake Norman Family Health Clinic. As someone who helped launch the patient experience movement, Anthony has a unique ability to envision the future state of health care, see solutions before others see problems and formulate answers before people understand the question. He has been called innovative, inventive, original and resourceful. He provides logical support for futuristic thinking and makes difficult to understand ideas easier for people to comprehend. Anthony can connect the dots in healthcare. CEOs retain him for big- picture thinking.

Anthony Cirillo, FACHE, ABC has 5 post(s) at EngagingPatients.org

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Changing Perceptions

Listen and Engage Our Elder Patients: It Matters

As the American population is living longer, hospitals are experiencing an increase in the geriatric population — both inpatient and ambulatory care. Kings County Hospital Center is no different, as demonstrated by our patients who are admitted for congestive heart failure. Contrary to popular perception, a significant number of our elderly population are awake, alert, […]

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Mauvareen Beverley, MD Dr. Mauvareen Beverley is Assistant Vice President at New York City Health and Hospitals Corporation (NYCHHC). Prior to this post, she was she was responsible for the Care Management Department at Kings County Hospital Center which is located in Brooklyn, NY and is part of NYCHFC. Notably, she developed a Care Management Training Program that promotes patient-centered care that emphasized improving Patient and Family Engagement and the eradicating negative language towards patients such as Frequent Flyers, Non-compliant and Drug Seekers.

Mauvareen Beverley, MD has 3 post(s) at EngagingPatients.org