Category Archives: The Path to Better Care

The Path to Better Care

Ohio Medical School Boosts Health Engagement through Youth Partnerships

Editor’s Note: In this latest post, we offer a new way of looking at health engagement. A Northeastern Ohio Medical School, NEOMED, is addressing patient-in-community engagement at its root and fostering interest in health professions–by working with youth to self-identify health concerns and design solutions to those problems. The program, the Health Professions Affinity Community […]


Gina Weisblat and Erik Porfeli Gina Weisblat is a faculty member in the Department of Family and Community Medicine and the Director of Education for Service at Northeast Ohio Medical University. She is a National Kresge Scholar (2011-2013) winning this distinction with her Asset-Based Paradigm model. Her research interests include evaluation of STEM education, non-profit organizational development, and advancing the talents and skills of underrepresented and underprivileged populations. Erik Porfeli, Ph.D., is the Assistant Dean for Community Engagement and Admissions. Dr. Porfeli coordinates pipeline and community outreach activities for the College of Medicine at NEOMED. He works with faculty, staff, and administration in the College of Medicine to assure seamless coordination of community engagement activities throughout the NEOMED University consortium. He also takes an active role in the admissions arena, working closely with Chair of Admissions, the Executive Director of NEOMED Admissions, and the Associate Dean of the College of Medicine to ensure a mission-centered admissions process.

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The Path to Better Care

Engaging Patients: 7 Lessons We’ve Learned

Since joining the team in December 2014, I have been routinely astonished and impressed by the remarkable work being done throughout the country to improve the way patients are engaged in their own healthcare. Your passion and commitment to improving patient outcomes is pervasive and the enthusiasm convey through each project is contagious. But […]


Arundi Venkayya Arundi Venkayya is marketing and public relations manager for Taylor Healthcare, curator of and administrator of the Sherman Award program which recognizes excellence in patient and family engagement. Before joining Taylor Healthcare, Arundi was an editor at the Dayton Daily News and served as public relations manager for Dayton Children's Hospital.

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The Path to Better Care

Setting the Standard for Engaging and Activating Patients

A few months ago, I was named medical director of a brand new patient experience department for a highly regarded hospital system. I’ve worked there for a dozen years and have always been proud of the medical care we deliver. Staff members across all disciplines pour their hearts into their work. Still, like many others, […]


Tom Scaletta, M.D. Dr. Tom Scaletta is board certified in both emergency medicine and clinical informatics. He is the medical director of patient experience and the emergency department chair at Edward-Elmhurst Healthcare (, past president of the American Academy of Emergency Medicine and a national speaker on emergency department operations and patient satisfaction. Tom designed a computerized patient communication system praised by the Robert Wood Johnson Foundation and Urgent Matters (George Washington University).

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The Path to Better Care

Reflections on Shared Decision-Making: ‘Why would anyone agree to that procedure?’

“With all those risks, why would anyone agree to that procedure?” That was the comment that I received from the HIM Director during the presentation of an electronic informed consent tool at a Detroit-area hospital last week. It’s a concern that I have heard many times over the years – never from a risk manager […]


Timothy Kelly, MS, MBA Timothy Kelly is a director at Taylor Healthcare where he is responsible for patient education and patient follow-up technology solutions. Tim has spent 25 years in the medical software/medical device industries, including service at Dialog Medical and C.R. Bard, Inc. His areas of interest include engagement strategies, patient safety and shared decision-making research. Tim serves as Taylor Healthcare's representative on the National Quality Forum, and is a member of ASHRM, HIMSS and ACRP. He publishes frequently on the subject of informed consent and recently presented on that topic at the 2014 ACRP, AHIMA and ASHRM Conferences.

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