Tag Archives: Planetree

Family Engagement

Can You Get Me a Screwdriver?

When I asked Dad the reason for his call, he cheerfully responded, “Well, we’re trying to figure out how to get out of here.” The “we” is my 92-year-old dad and his fellow residents in a locked memory care unit where they’ve been very well cared for and almost entirely free of COVID-19 but without […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 87 post(s) at EngagingPatients.org

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Patient-Centered Care

HERE TO HOME: Effectively Engaging Heart Failure Patients in Their Care

As a Planetree hospital, Griffin Hospital is committed to engaging patients and families with access to information and education. In 2012, we identified a lack of consistent patient disease education with teach-back which contributed to a high readmission rate for Heart Failure. We introduced “HERE TO HOME,” a program to address communication and patient education […]

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Kathleen M. Martin, RN, BSN, CCM, CPC-H Kathleen M. Martin, RN, BSN, CCM, CPC-H, has been Vice President of Patient Safety and Care Improvement since 2006 and currently leads the Quality Performance Improvement initiatives for Griffin Hospital, a 160-bed community acute care facility. Prior to this position, Kathleen served as an Assistant Vice President of Case Management and Medical Records since 1983. Kathleen was instrumental in developing the Palliative Care Program in collaboration with the Connecticut Hospice which enables patients to experience patient-centered end of life care. Kathleen currently leads a community collaborative “Gateway To Health” to reduce heart failure readmissions with area skilled facilities and home care agencies. Kathleen also has facilitated bereavement and support groups for the community for the past 25 years. She is a member of CMSA, AAPC and serves on the QA Board of the Connecticut Hospital Association.

Kathleen M. Martin, RN, BSN, CCM, CPC-H has 1 post(s) at EngagingPatients.org

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