Tag Archives: family presence

Family Engagement

Using High Reliability to Ensure Safe and Fair Visitation Policies

Health care organizations have struggled to craft effective visitation or “family presence” policies since the first days of the pandemic, when most barred nearly all visitors. That was understandable at the time. Now, two years later, family presence is often still restricted, especially when hospitals are stretched beyond capacity. In a recent essay, Tejal Gandhi, […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 181 post(s) at EngagingPatients.org

Check out my: Twitter


Family Engagement

Can You Get Me a Screwdriver?

When I asked Dad the reason for his call, he cheerfully responded, “Well, we’re trying to figure out how to get out of here.” The “we” is my 92-year-old dad and his fellow residents in a locked memory care unit where they’ve been very well cared for and almost entirely free of COVID-19 but without […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 181 post(s) at EngagingPatients.org

Check out my: Twitter