Tag Archives: Patients First

Patients as Partners

Cleveland Clinic’s ‘Our Voice Healthcare Partners Council’

by Julie Rish, PhD • July 26, 2018 • 0 Comments

Editor’s Note: Cleveland Clinic’s Our Voice Healthcare Partners Council was recognized as a finalist for the 2018 Sherman Award for Excellence in Patient Engagement. The Sherman Award is co-sponsored by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute. In addition to selecting Sherman Award winners each year, the judges name finalists when the caliber of their projects warrant special recognition. […]

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Julie Rish, PhD Julie Rish is a clinical psychologist and director of design and best practice in the Office of Patient Experience at the Cleveland Clinic. She is the director of communication skills training and an assistant professor of medicine at the Cleveland Clinic Lerner College of Medicine of Case Western Reserve University. Rish’s work focuses on applying human-centered design to improve patient experience and co-designing partnering with patients to transform healthcare. She is passionate about improving experience for patients and caregivers, speaks nationally on this topic and was the recipient of the 2016 Press Ganey Success Story® award.

Julie Rish, PhD has 1 post(s) at EngagingPatients.org

The Transformation of Healthcare

Changing Behavior in Healthcare goes Both Ways

by Jim Rattray • September 25, 2014 • 0 Comments

There is a lot of talk in the patient engagement space about helping patients change behaviors to live healthier lives. But healthcare providers — from hospitals to physicians to staff — could use some behavioral change as well. That was a constant discussion at the inaugural Modern Healthcare Strategic Marketing Conference held this week in […]