Tag Archives: Outpatient Care

Redesigning the Care Experience

Yes, The PFCC Methodology and Practice Works in the Outpatient Setting, Too!

In a previous blog post on EngagingPatients.org, Pamela Greenhouse talked about how to engage patients using the six-step Patient and Family Centered Care Methodology and Practice (PFCC M/P). Now and over the next several months, PFCC Champions will share their real-world stories of applying the PFCC M/P and how their efforts have changed care delivery. […]


Noreen Fredrick Noreen Fredrick, MSN, is Executive Director of Mon-Yough Community Services (MYCS), a nonprofit, community behavioral health services organization in McKeesport, PA that provides support to people facing mental health challenges, substance abuse disorders and intellectual disabilities. She regularly shares her insights on the MYCS blog at http://www.mycs.org/media-center/blog/ .

Noreen Fredrick, MSN has 1 post(s) at EngagingPatients.org

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