Tag Archives: Institute of Medicine

Effective Communication SKills

Patient Engagement: Please Listen! Please Be Clear!

Patient engagement is interpreted in many different ways, much like the old proverb, “Beauty is in the eye of the beholder.” This subjective interpretation presents healthcare with a challenge because there are great expectations associated with the term. Patient engagement has even been called a “blockbuster drug” for healthcare’s ills—a very big expectation indeed! Evidence […]


Lisa Sams, MSN, RNC Lisa Sams, MSN, RN, is founder and president of Clinical Linkages. Clinical Linkages provides services and resources to health care organizations that result in safer, more effective patient care using the principles of Evidence-Based Practice (EBP). Building teams and improving patient outcomes are the heart of Ms. Sams' work. She has more than 30 years of nursing experience in academic centers and community hospitals.

Lisa Sams, MSN, RNC has 6 post(s) at EngagingPatients.org

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