Tag Archives: NICHQ

2015 JQS Award Nominee

Patient Engagement: the Linchpin in PCMH Transformation

In NICHQ’s work to transform practices into medical homes, family partners play a key role in providing guidance for how to make change. Ziva Mann is one of these family partners, working with a team from Cambridge Pediatrics in Massachusetts. An advocate and mother of a child with hemophilia, she shares her story on the […]


Ziva Mann, Patient Lead, Cambridge Health Alliance Ziva Mann is the Patient Lead for Cambridge Health Alliance, where she represents 105,000 people who come to CHA’s 12 primary care clinics. In that role, she supports the patients and family members who serve on each of CHA’s primary care practice improvement teams (PITs), doing the work of system redesign and quality improvement in an atmosphere of collaborative learning. Ziva also consults with Harvard Medical School’s Center for Primary Care’s Academic Innovations Collaborative, where she guides patient partner engagement in primary care improvement work for 21 primary care clinics.

Ziva Mann, Patient Lead, Cambridge Health Alliance has 1 post(s) at EngagingPatients.org

Check out my: Twitter LinkedIn