Tag Archives: DocCom

Paths to Improved Patient Engagement

Building Relationships with Patients: A Cornerstone of Patient Engagement

by Barbara Lewis, MBA • July 28, 2016 • 0 Comments

Research reflects that building relationships with patients through communication and patient-centeredness has a strong impact, which includes improving patient and provider satisfaction, improving adherence to medication, and decreasing resource utilization, costs and malpractice. The major skills in building a relationship and patient-centeredness include attentiveness and warmth, empathy, respect, support and partnership. Attentiveness and Warmth Attentiveness […]

Tags:

Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn

Effective Communication SKills

The Gateway to Patient-Centered Care

by Barbara Lewis, MBA • January 7, 2016 • 0 Comments

With the clean and bloody bandages whipping in the wind, the passers-by recognized the establishment of the barber-surgeon, who could pull a tooth or leach blood from the patient, as well cut hair and a hangnail. The white and red rags gave way to the iconic barber pole still in use today. The barber-surgeons’ work […]

Tags:

Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn