Tag Archives: telehealth

Patient Experience

Expert in User Experience and Information Design Sees Trends in Digital Health

Jonathan Follett, a principal at GoInvo, recently identified five trends to watch in digital health, all focused on patient-centric technologies. In an article available on the company’s website, Follett describes aspects of the current environment that are fueling these trends and what each technology offers. GoInvo is a digital design firm based in Massachusetts that […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 171 post(s) at EngagingPatients.org

Check out my: Twitter


Quality Improvement

Holding Telehealth to High Standards for Quality, Safety and Equity

Following last week’s post about a specific challenge posed by telehealth —screening patients for domestic abuse and violence — this week, we focus on the quality of telehealth in general. Telehealth and other forms of virtual care have proven successful at expanding access and engaging many but not all patients. As these new models become […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 171 post(s) at EngagingPatients.org

Check out my: Twitter


Engaging With Telehealth

If You Suspect the Patient Is in Danger, Tailor Your Approach for Telehealth

Screening for domestic violence during telehealth visits requires advance planning and a different approach than similar screening performed in the relative seclusion of a clinical office visit. Calling from home, patients living with a controlling or abusive partner or family member may not have the freedom privacy allows for honest reporting or even complete answers […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 171 post(s) at EngagingPatients.org

Check out my: Twitter