Tag Archives: HCAHPS improvement

Paths to Patient-Centered Care

Exceeding Expectations: Moving from Task-based to Relationship-based Care

Patient-centered care. Family-centered care. Relationship-based care. I see these terms used freely around the Internet and blogosphere. I suspect they mean different things to different people, but as a patient advocate, I think they merit serious discussion. In shifting from a task-based approach to more a patient- and family-centered model of care that seeks to […]