Category Archives: Primary Care

Primary Care

Dispatch From a Country Doctor: Seeing Patients Differently in the Time of Coronavirus

Editor’s Note: This story, first published by Kaiser Health News, describes adjustments made by patients and clinicians at River Bend Family Medicine, a physician’s office in Maryland, during the coronavirus outbreak. It demonstrates both the advantages of telemedicine and the irreplaceable role of personal relationships in medicine. Patients would often stop by River Bend Family […]


Julie Appleby Julie Appleby is a senior correspondent for Kaiser Health News where she reports on the Affordable Care Act, health care treatments and costs, trends in health insurance, and policy affecting hospitals and other medical providers. She serves on the board of the Association of Health Care Journalists and has a Master of Public Health degree.

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Primary Care

To Control Cost and Improve Outcomes, Engage Patients with ‘Leveraged Primary Care’

Healthcare giant Kaiser Permanente (KP) has had success with a program designed to control cost while improving outcomes for individuals who represent the top 5% of patients in the KP system based on cost. The program, which KP calls “leveraged primary care,” succeeds by improving the frequency and effectiveness of outreach to engage with patients […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

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