Tag Archives: mental health

Engagement Strategies

At 988 Call Centers, Crisis Counselors Offer Empathy and Juggle Limited Resources

On a Friday evening at a call center in southeastern Pennsylvania, Michael Colluccio stirred his hot tea, put on his headset, and started up his computer. The screen showed calls coming in to the suicide prevention lifeline from around the state. Colluccio, 38, said he knows what it’s like to be on the other end […]


Brett Sholtis is a health reporter for WITF/Transforming Health. Sholtis is the 2021-2022 Reveal Benjamin von Sternenfels Rosenthal Grantee for Mental Health Investigative Journalism with the Rosalynn Carter Fellowships for Mental Health Journalism. Sholtis is a graduate of the University of Pittsburgh and a veteran of the Pennsylvania Army National Guard Kosovo campaign.

Brett Sholtis, WITF has 1 post(s) at EngagingPatients.org

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2019 Sherman Award Winner

Phase-Based Care in Community Mental Health

Editor’s note: Mind Springs Health (MSH), a community mental health center that serves 10 counties in rural western Colorado, received a 2019 Sherman Award for Excellence in Patient Engagement for its innovative approach to mental health care. Using “phase-based care,” MSH is able to respond to patients’ needs promptly and effectively in its Rapid Recovery […]


Jules Rosen, M.D. Jules Rosen M.D. is chief medical officer of Mind Springs Health, clinical professor of psychiatry at the University of Colorado School of Medicine. Prior to joining Mind Springs Health in August of 2013, Dr Rosen was professor of psychiatry at the University of Pittsburgh School of Medicine, and chief of geriatric psychiatry at University of Pittsburgh Medical Center. He also was professor at the University of Pittsburgh Katz Graduate School of Business. He has authored over 75 peer-reviewed articles in his subspecialty of geriatric psychiatry. Dr. Rosen was awarded “Educator of the Year” by the American Association for Geriatric Psychiatry, honored with designation of “Top Doctor in U.S.” for 18 years, and was recognized by the American Psychiatric Association as “Lifetime Fellow” in 2018.

Jules Rosen, M.D. has 1 post(s) at EngagingPatients.org