Tag Archives: CARe forum

Patient Engagement

CARe Forum models how to talk about medical harm with patients and providers

Communication and resolution programs can help organizations meet the informational and emotional needs of patients and families, as well as clinicians and staff members, after an adverse or unexpected event in medical care. Advocates of the CARe — or Communication, Apology and Resolution — model held an annual forum earlier this month to highlight the […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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