Tag Archives: quality improvement

Patient Engagement

“But I have to have a number.”

Lisa Rosenbaum’s recent three-part series in the New England Journal of Medicine, “The Quality Movement,”is a detailed, nuanced and deeply reported analysis of efforts to use quantifiable measures to drive quality improvement. My over-simplified take on her bottom line is that the effort has largely failed. The component parts of high-quality care are hard to […]


Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

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