When I was a chief quality and safety officer of a large health system, one of the things that frustrated me was a hesitancy by some in our organization to share bad news, even within our own ranks. If something went wrong in hospital A, it seemed only natural to me to tell our sister […]
For those of us who specialize in patient safety, the field is very much about the science of improvement, measuring performance, testing initiatives, and keeping on top of the latest research. Patient engagement is critical to our efforts, because the voice of experience adds valuable insight and direction to health professionals and leaders seeking to […]
In just a few weeks, at the National Patient Safety Foundation (NPSF) Patient Safety Congress in Orlando, we will learn which individual or organization is to receive this year’s Sherman Award for Excellence in Patient Engagement. The NPSF Lucian Leape Institute began its collaboration with Engagingpatients.org to confer this award in the wake of a […]
Readers of this blog likely know that for the past several years, the National Patient Safety Foundation’s Lucian Leape Institute has partnered with EngagingPatients.org in presenting the John Q. Sherman Awards for Excellence in Patient Engagement. The purpose of the award is to recognize organizations and individuals who excel at patient engagement efforts and to […]
Editor’s note: This week’s guest contribution comes from NPSF President Tejal Gandhi’s blog which looks at health literacy through the lens of patient safety, offering health care professionals guidance in becoming better communicators. If you’ve ever misheard a conversation or misread directions, you know the pitfalls of written and spoken language. Messages are not […]
Last week, the National Patient Safety Foundation (NPSF) celebrated Patient Safety Awareness Week by focusing on the issue of patient and family engagement. It was encouraging to hear that more organizations are seeking to make progress in this effort and health professionals are eager to learn about the benefits of patient involvement at all levels […]
Earlier this year, the National Patient Safety Foundation’s Lucian Leape Institute issued a report about how critical patient and family engagement is for ensuring patient safety. Health literacy problems continue to be one of the barriers to effective patient partnerships. With Health Literacy Month in progress, there is no better time to learn more about […]
When we talk about patient and family engagement, it’s tough not to consider the barriers. Problems with health literacy, for example, may hinder patients’ understanding of diagnoses, medication regimens, and care plans. Fear of being considered “difficult” may prevent patients from speaking up. Providers may not have to tools, training, or time to actively engage […]
This week, the National Patient Safety Foundation leads Patient Safety Awareness Week, a time to recognize and celebrate the many advances in patient safety over the years and the vast amount of work currently being done. This year’s theme urges patients to Navigate Your Health…Safely, which we believe can only be done when patients and […]