Author Archives: Kathryn Conaboy, Manager Patient & Family Experience

A long-time champion for Patient and Family-Centered Health Care, Kathryn Conaboy is currently Patient and Family Experience Manager for The Children's Hospital of Philadelphia. She combines more than 20 years of senior level experience in consumer marketing, communications, research and customer service with her decades-long journey as mother and advocate for a complex pediatric patient to create successful communication and behavior strategies that improve the patient and family experience. She has presented at several International Conferences for the Institute for Patient and Family Centered Care and recently co-authored an article about CHOP's Family Partners Program that was published in the Patient Experience Journal.
2016 JQS Award Finalist

Real-Time, Intentional Patient and Family Check-Ins: A Catalyst for Cultural Change

by Kathryn Conaboy, Manager Patient & Family Experience • July 14, 2016 • 0 Comments

As the mother of a son who was a long-time patient here at Children’s Hospital of Philadelphia (CHOP), I understand what it is like to experience many aspects of our vast healthcare network. Today, my son is healthy and has successfully transitioned to adult care and I am enjoying my “dream come true” job of […]


Kathryn Conaboy, Manager Patient & Family Experience A long-time champion for Patient and Family-Centered Health Care, Kathryn Conaboy is currently Patient and Family Experience Manager for The Children's Hospital of Philadelphia. She combines more than 20 years of senior level experience in consumer marketing, communications, research and customer service with her decades-long journey as mother and advocate for a complex pediatric patient to create successful communication and behavior strategies that improve the patient and family experience. She has presented at several International Conferences for the Institute for Patient and Family Centered Care and recently co-authored an article about CHOP's Family Partners Program that was published in the Patient Experience Journal.

Kathryn Conaboy, Manager Patient & Family Experience has 1 post(s) at EngagingPatients.org

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