Author Archives: Diana B. Denholm, PhD

A caregiver for 11-plus years, Diana is author of the critically acclaimed "The Caregiver Wife's Handbook." Based on her personal experiences, she designed a nurse call/patient concierge system to enable patients to interact effectively with care staff.
Bridging the Chasm

Communicating With, Not Simply About the Patient

Patient engagement is hot. However, a critical chasm exists between the way medical folks and patients perceive it. Therein lies some of the difficulty in trying to create a great patient experience. Medical folks generally define patient engagement as collaboration with the patient, providing information and respecting the patient’s desires. The locus is external to […]



Diana B. Denholm, PhD A caregiver for 11-plus years, Diana is author of the critically acclaimed "The Caregiver Wife's Handbook." Based on her personal experiences, she designed a nurse call/patient concierge system to enable patients to interact effectively with care staff.

Diana B. Denholm, PhD has 1 post(s) at EngagingPatients.org

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