Author Archives: Barbara Lewis, MBA

Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.
Paths to Improved Patient Engagement

Building Relationships with Patients: A Cornerstone of Patient Engagement

by Barbara Lewis, MBA • July 28, 2016 • 0 Comments

Research reflects that building relationships with patients through communication and patient-centeredness has a strong impact, which includes improving patient and provider satisfaction, improving adherence to medication, and decreasing resource utilization, costs and malpractice. The major skills in building a relationship and patient-centeredness include attentiveness and warmth, empathy, respect, support and partnership. Attentiveness and Warmth Attentiveness […]

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Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn

Effective Communication SKills

The Gateway to Patient-Centered Care

by Barbara Lewis, MBA • January 7, 2016 • 0 Comments

With the clean and bloody bandages whipping in the wind, the passers-by recognized the establishment of the barber-surgeon, who could pull a tooth or leach blood from the patient, as well cut hair and a hangnail. The white and red rags gave way to the iconic barber pole still in use today. The barber-surgeons’ work […]

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Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn

Paths to Patient-Centered Care

Patient and Family Advisory Councils: Making Inroads in Hospitals

by Barbara Lewis, MBA • May 14, 2015 • One Comment

Two years ago, the percentage of Patient and Family Advisory Councils (PFACs) in hospitals was estimated at 40 percent by the Agency for Healthcare Research and Quality and confirmed by the Partnership For Patients. According to the Beryl Institute, that figure has risen to 55 percent as the case for PFACs gains momentum giving patients […]

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Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn

The State of Medical Education

Medical Schools Putting Focus on the Patient Experience

by Barbara Lewis, MBA • September 11, 2014 • One Comment

Examining the various clinical skills courses implemented in medical schools across the country has revealed several overarching changes in medical education that have substantially impacted the patient experience. These include communication, empathy, doctoring, interprofessional courses and a number of courses which include patient or family centered in their titles. The digital age ushered in a […]

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Barbara Lewis, MBA Barbara Lewis, MBA is the Managing Editor of DocCom, a non-profit on-line communication skills learning system launched in 2005 to help medical students become better communicators. Today, the fastest growing segment of DocCom’s subscribers is residency programs. Translated into three languages, DocCom (www.DocCom.org) has subscribers in eight countries. Barbara is a former journalist and marketing consultant.

Barbara Lewis, MBA has 4 post(s) at EngagingPatients.org

Check out my: LinkedIn